Account Manager

Overview:

The Entry-Level Account Manager is a dynamic role designed to provide foundational training and hands-on experience in account management. Reporting to an assigned Strategic Account Manager, this position plays a key role in supporting customer relationships, order coordination, and sales processes. It is an excellent opportunity for individuals looking to build a career in sales and account management within the food packaging industry.

Key Responsibilities

Account Support:

• Assist the assigned Strategic Account Manager in managing customer accounts, ensuring timely responses to inquiries and requests.
• Support day-to-day account activities, including order tracking, issue resolution, and follow-ups.

Customer Relationship Management:

• Build and maintain strong relationships with customers through regular communication and exceptional service.
• Address routine customer concerns or escalate issues to the assigned coach as needed.

Sales Support:

• Assist in preparing proposals, quotes, and presentations for customers.
• Analyze sales data to identify trends, track performance, and recommend growth opportunities.

Order & Inventory Coordination:

• Work closely with internal teams, including supply chain and operations, to ensure accurate order processing and on-time delivery.
• Monitor inventory levels and provide updates to customers and the Strategic Account Manager.

Learning & Development:

• Participate in training programs and shadowing opportunities to develop industry knowledge, product expertise, and sales skills.
• Seek feedback and guidance from the assigned Strategic Account Manager to enhance performance.

Administrative Duties:

• Maintain accurate records in the CRM system (e.g., Monday.com) and ensure data integrity.
• Generate reports and provide updates to the Strategic Account Manager and sales leadership.

Other Responsibilities:

• Stay informed about Viskase’s products, services, and industry trends.
• Attend customer meetings, plant tours, and trade shows to gain exposure to the sales process.
• Assist with special projects and initiatives as directed.

Qualifications

Education:

• Bachelor’s degree in Business, Marketing, Sales, or a related field. Ideal candidate has a 3.0 or better, cumulative GPA

Experience:

• 0-2 years of professional experience in customer service, sales, or a related role.
• Internship or academic project experience in sales or business is a plus.

Skills & Competencies:

• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with CRM tools (e.g., Monday.com) is a plus.
• Excellent organizational and multitasking abilities.
• Self-motivated with a desire to learn and grow in a professional sales environment.

Thank you for your interest and consideration of a career with Viskase!

www.viskase.com

About Us

Viskase is a global leader in the food packaging industry, renowned for delivering top-tier artificial casings and a comprehensive range of casings and nettings. With a remarkable legacy spanning over a century, Viskase has consistently revolutionized the meat processing sector. Notably, the company is responsible for manufacturing 30% of the world's hot dog casings, underscoring its dominant position in this market. What sets Viskase apart is its extensive global presence, boasting 10 manufacturing facilities and 9 sales offices strategically located in the United States, Canada, Mexico, Germany, France, Italy, Brazil, Poland, and the Philippines.

Viskase Companies Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities