Executive Director

The Executive Director is a senior level role responsible for the leadership and operations of

all services, financial operations, and overall health of their assigned locations and/or regions.

The Executive Director is responsible for implementing identified business strategies and

growing Vista Care’s presence in the state through active involvement in provider

associations. The Executive Director works closely and collaboratively with divisional

leadership and other operations leaders to oversee operational excellence, and drive

execution of care and service in accordance with Vista Care’s mission, vision, and values as

well as in line with all regulatory standards.

Duties/Responsibilities:

● Provides leadership, supervision, and management for local leaders and other staff

ensuring the highest levels of quality care and support are provided in alignment with

Vista Care’s BEST CARE values.

● Ensures the letter and spirit of Vista Care’s mission and BEST CARE values are fully

operationalized. Supports regular discussion of the mission and values through

inclusion in directives, policies, and other communications whether formal or informal.

● Responsible for supporting an engaging and supportive organizational culture across

their assigned region for all. Supports an environment of inclusiveness, including

promoting a positive and welcoming environment for all individuals supported, staff,

and guardians throughout the organization.

● Demonstrate expertise in relevant rules, regulations, and statutes as it relates to Vista

Care services offered in the region. Responsible for ongoing compliance, identification

of potential regulatory changes that may affect Vista Care operations, and advocacy

for rule changes that positively advance Vista Care’s mission.

● Fully responsible for the management of services including budgeting, planning,

recruiting and fiscal management.

● Ensures that established goals for minimum occupancy, census, and/or billing are met

or exceeded.

● Works with leadership, guardians, funders to ensure their satisfaction with Vista Care’s

services and to promote the highest quality care while minimizing the risk of any

discharge.

● Ensures that all programs as assigned and/or delegated to follow all applicable

licensure, certification, and contractual standards, as well as all federal, state, and

local laws including collaborative facilitation of accreditation processes.

● Monitors the quality and appropriateness of support and services provided by your

staff to ensure compliance and satisfaction while ensuring adequate staff education,

training, and evaluation in partnership with other organizational leaders.

● Actively participates in activities regarding quality and performance improvement in

partnership with quality and operational leaders.

● Provides recommendations to executive leadership for operational improvements,

actively problem solves, makes decisions and recommendations for resolution based

on Vista Care Mission, Vision, and Values, and all licensing agreements.

● Actively participates and leads employee engagement and retention activities and

monitors associated performance metrics.

● Leads and develops all direct reports as well as participating in the development of

direct care staff including the completion of annual performance reviews, provides

regular routine coaching, evaluations, mentoring, corrective action, approval of time

etc.

● Facilitate cooperative relationships of service providers across all Illinois counties

regarding client service delivery and program development.

● Provide leadership and engage in activities to increase public awareness VCIL

services across the state.

● Develop cooperative relationships outside the organization with families, advocacy

groups, physicians, public officials, or other involved agencies to provide for the

development of services across the state.

● Share information on VCIL philosophy, procedures, policies, and services in order to

help prospective clients and interested citizens to better understand the functions of

the agency.

● May be required at times to provide direct care.

● Performs other duties as assigned by Vista Care leadership.

Scope of Supervision:

● Directly Supervises

○ Maintenance Manager

○ Community Support Services Supervisor

○ Community Day Services Manager

○ QIDP Supervisor

○ Residential Managers

○ Administrative Assistant

Qualifications and Experience:

● Must be at least 18 years of age.

● At least five (5) to seven (7) years’ previous experience in residential and/or day

services and support with individuals with intellectual and developmental disabilities

(I/DD) preferred

● Three (3) years to seven (7) years senior-level leadership experience with significant

management experience in multisite operations including mentorship, management

and supervision of others required.

● Demonstrated experience in successfully partnering with payer sources and state

government entities.

● Responsiveness to the concerns of individuals supported, guardians, and all Vista

Care staff members.

● Attention to detail and exceptional organizational skills.

● Excellent communication, presentation, and interpersonal skills

● Ability to supervise and manage others while ensuring the best possible care and

support is provided to individuals.

● Maintains a high degree of professionalism, including maintaining professional

boundaries and adherence to confidentiality.

● Demonstrated record of goal achievement and of successfully taking on increased

responsibility with positive results.

● Ability to function well in a high-paced, stressful environment.

● Ability to communicate professionally across all departments.

● Adaptability to organizational changes and the willingness to be a change agent.

● Must have a valid driver’s license.

● Successful completion of a caregiver background check and required.

Education:

● High School Diploma or GED Required

● A college, or university degree or the equivalent is required. Social services or similar

fields preferred. However, five (5) or more years of relevant experience will be

considered in lieu of a degree.

● QIDP certification required. QIDP Trainer certification preferred.

● Completion of all Illinois DSP registry requirements within 60 days of hire.

● Ability to successfully complete all federal, state, and local requirements.

Working Conditions/Physical Requirements:

● Ability to lift at least fifty (50) pounds on a routine basis to assist with individuals

supported.

● Ability to bend, twist, lift, reach and assist individuals supported with their movements

including their ability to stand up.

● Variable weekly hours to support operational needs including evenings, nights,

weekends, and holidays.

● Required to work in residential settings, day services settings, and/or community-

based locations.

● Successful applicant(s) will be required to travel to the various programs as assigned

under the direction of Vista Care leadership.

• Health, Dental, & Vision Insurance
• Generous PTO Policy
• 401k Plan
• Growth-minded company with opportunity for career development & advancement
• Leadership team that is dedicated to our company value of "Balance", which includes work/life balance
• Mission and values driven company culture