What are the responsibilities and job description for the Associate Content Specialist (Entry-Level) position at Vista Equity Partners Management, LLC?
Associate Content Specialist (Entry-Level)
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
If you think you are the right match for the following opportunity, apply after reading the complete description.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
The Role in Brief :
Associate Content Specialist / Associate Configuration Specialist, Virtual Tours
The EAB / YouVisit Studios Virtual Tour leverages professional photography and advanced admissions analytics to connect prospective students with universities and admissions teams, enabling informed decisions about their educational future. Through high-quality photography and 360-degree capture techniques, YouVisit Studios provides immersive virtual tours that allow users to explore campuses from the comfort of their homes.
As an Associate Content Specialist , you will play a key role in supporting the platform’s success. Responsibilities include performing routine analysis, configuring systems, and managing tasks. Under general supervision, you will provide configuration support and contribute to project-related activities, collaborating with internal teams, external customers, vendors, and consultants.
Day-to-day duties may include submitting voiceovers, downloading and uploading materials for virtual tour scripting, editing photos from capture teams via proofing tools, and maintaining system health by managing selectable modules that form the backbone of virtual tour content. You will also be responsible for building and editing new or previously launched tours to ensure up-to-date content, as well as handling various administrative tasks to support team members and management.
This position may be located in Richmond, VA or Washington D.C.
Primary Responsibilities :
- Drive Partner Results : Leverage EAB’s marketing and innovation assets to achieve partner objectives, ensuring measurable outcomes and consistently exceeding partner satisfaction targets.
- Support Tour Builds : Partner with key internal stakeholders to oversee the implementation and development of virtual tours build process.
- Prioritize Initiatives : Work closely with partner success teams to evaluate and prioritize key initiatives.
- Task Management : Assist in daily task coordination, adhering to strict timelines and budgets while maintaining the highest quality standards.
- Support Production Teams : Provide hands-on support to the Production Teams throughout the implementation process.
- Develop Process Expertise : Build a comprehensive understanding of each department’s role and its influence on the customer journey.
- Maintain and Update Tours : Take ownership of tour content by regularly editing, updating, and refining both new and existing virtual tours.
- Optimize System Health : Oversee system configurations, ensuring optimal performance and user experience.
- Collaborative Problem-Solving : Actively participate in project-related activities, offering solutions to challenges.
- No Travel
Basic Qualifications :
Ideal Qualifications :
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience.
Compensation :
The anticipated starting salary range for this role is $47,500 - $54,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location.
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
Benefits kick in day one; learn more at eab.com / careers / benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer.
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Salary : $47,500 - $54,000
