What are the responsibilities and job description for the Front Office Supervisor position at Vista Pathology Laboratory, LLC?
Company Overview
Vista Pathology Laboratory, LLC is a leading provider of anatomic and clinical pathology services in southern Oregon.
Summary
We are seeking a highly organized and dynamic Front Office Supervisor to oversee the daily operations of the front office and couriers at our pathology lab. The ideal candidate will possess excellent leadership skills, strong client service abilities, and a deep understanding of healthcare administration. As the Front Office Supervisor, you will play a key role in managing office staff, couriers, ensuring efficient work flow, and maintaining a professional and positive working environment.
Responsibilities:
Supervise Front Office Staff: Lead and supervise a team of front office personnel, ensuring that daily tasks are completed efficiently and accurately. Provide ongoing training, guidance, and support to team members. Annual reviews for supervised employees.
Supervise Couriers: Daily supervision of couriers while managing coverage of specimen pickups and route coverage. Annual reviews for supervised employees.
Client Interaction: Serve as the primary point of contact for medical facility clients, ensuring all inquiries and concerns are addressed promptly.
Administrative Support: Handle administrative tasks including, specimen rejections and general office correspondence. Provide support to our team of Pathologists and other technical employees.
Compliance & Quality Control: Ensure all office activities comply with legal and ethical standards, as well as lab policies and procedures. Maintaining and updating policies and procedures for front office personnel as necessary.
Requirements
Education: High school diploma required. Associates degree or higher in healthcare administration or a related field preferred.
Experience: A minimum of 2-3 years of experience in a supervisory role in a healthcare or medical office setting, preferably in a pathology or clinical laboratory environment.
Pay: $27 - $32 per hour DOE
Skills:
· Strong organizational and multitasking abilities.
· Excellent communication and interpersonal skills.
· Ability to handle confidential information with discretion.
· Knowledge of medical terminology and healthcare administration.
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
· Detail-oriented and able to maintain accuracy while working in a fast-paced environment.
· Strong leadership skills with the ability to motivate and guide a team.
If you are passionate about healthcare administration and want to make a difference in patient care, we invite you to apply for the Front Office Supervisor position at Vista Pathology Laboratory today!
Job Type: Full-time
Pay: $27.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- supervisory: 2 years (Required)
Work Location: In person
Salary : $27 - $32