Field Sales Manager

Role Overview

In a Nutshell…

We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire West to cover maternity leave on a fixed term contract.  Based at the office in Warrington with regional travel, as our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this, you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered.

This is a 12-month fixed-term contract.

Let’s cut to the chase, what’s in it for you…

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values – Integrity, Caring and Quality
• 5 GCSEs/GCEs including Maths and English, or equivalent
• Experience of selling in the building industry is essential
• Experience of sales delivery in a service environment.
• Experience of cost control and planning, prioritising, and organising work to meet targets
• Specialist knowledge of Sales/Marketing techniques, research, and analysis
• IT skills, excellent communication skills, both written and verbal
• Experience with CRM systems
• Full driving license
• A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build
• A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential
• Excellent time management skills, and flexible in order to achieve results
• Good inter-personal skills and ability to deal with people from diverse backgrounds
• Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment
• Able to balance multiple priorities within a fast-changing and demanding environment
• Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays

More about the Field Sales Manager role…

• Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets.
• Support the Company’s continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
• Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets.
• Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline.
• Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
• Conduct market research and competitor analysis as required and management of reports from sales consultants.
• Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods.
• Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required.
• Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role.
• The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants.
• Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered.
• Manage and monitor customer feedback including any follow up actions.
• Provide sales performance reports to Sales & Marketing Director as required.
• Attend all meetings, training courses or events as required by the role and organisation.
• Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process.
• Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue.
• Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business – therefore this isn’t a definite list of responsibilities.

Finally, let’s tell you a bit more about us…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

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