Apple Technology Advocate - Indian Harbour Beach Full Time

Visual Dynamics is Brevard County's Apple Premier Partner and Authorized Apple Repair Center offering expert-level retail sales of Apple products along with repairs on Apple products both in-warranty and out of warranty.

Join our team of Apple experts as an Apple Technology Advocate. The position is in Indian Harbour Beach, Florida.

Your main job is to excite and enlighten customers about Apple products and through assistive sales, helping them find the perfect product, then completing the sale. The process will include greeting, discussing and qualifying the customer and finalizing the sales transaction with setup and configuration of their new Apple product. You'll also be educating customers about the Apple ecosystem including Macs, iPads and technologies like iCloud, and many other amazing Apple products and solutions.

Many customers need technical assistance and repairs so you'll also be performing diagnostics, tech support and checking customers in and out of service. You will also be assisting with sales floor upkeep, ordering, product evaluations and other tasks.

The job varies daily - if you can multi-task, this job is for you! We are open M-F from 9-6 and Sat 10-4, closed on Sunday and you will have a day off during the week.

Pay is hourly and you must meet the following requirements: Retail Experience is a MUST, Good Apple product knowledge is MUST, great researcher and excellent communicator

The benefits package we provide for FREE includes vision, dental, Teledoc, PTO, discounts on Apple products and employee financing.

Three VERY IMPORTANT THINGS about applying for this position

• This position is in Indian Harbour Beach, FL. If you are not in the area, do not apply.
• We are open 6 days a week with Sunday being closed and you'll have a day off during the week. Saturday hours are required but it's a short day 10am-4pm.
• You must have extensive Macintosh computer experience and be a strong Apple advocate
• You must be up-to-date with current Apple product knowledge; understand Apple Silicon vs Intel, iCloud and be familiar with at least macOS Sonoma.

**** READ THIS: You will receive an assessment. Applications with incomplete assessments are automatically rejected! Don't bother applying if you don't have the the required experience****

Visual Dynamics, Inc - Apple Premier Partner provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Application Question(s):

• What is the square root of 16?
• What do you love MOST about Macs? This is a required answer so be specific!
• What makes you an Apple Advocate? Be brief but specific.
• Why should we hire you?

Education:

• High school or equivalent (Required)

Experience:

• macOS: 2 years (Required)
• iOS: 2 years (Required)
• RETAIL sales: 2 years (Required)

Work Location: In person

Salary : $35,000 - $38,000