What are the responsibilities and job description for the Operations Associate position at Vital Care Industries?
Overview
We are seeking a dedicated and detail-oriented Operations Associate to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our daily activities, supporting various departments, and contributing to the overall efficiency of our organization. The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to work collaboratively in a fast-paced environment.
Responsibilities
- Primary Responsibilities
· Ensure positive Customer Experience for company’s vast network of customers.
· Assist the Director of Operations in daily management of order processing, collections, and warehouse teams
· Ensure effective communication between the various departments
· Create and maintain schedules
· Assist in the hiring and training of new employees
· Manage company returns
· Generate necessary reports
· Track KPIs
· Manage escalated customer inquires and issues
· Update customer account records
Requirements
· Prior experience as an Operations Associate or similar role
· Highly organized
· Excellent communication skills
· Strong computer proficiency (especially Microsoft products)
· Ability to lift up to 50lbs, stand for extended periods of time and move through a facility that is approximately 20,000 sq ft.
· Willingness to become forklift certified (prior forklift experience a plus)
Join us as an Operations Associate and contribute to our mission of delivering excellence through operational efficiency!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to Relocate:
- Tinley Park, IL 60477: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $60,000
