What are the responsibilities and job description for the On-Call Delivery Driver position at Vital Delivery Solutions?
About the Role:
The On-Call Delivery Driver plays a crucial role in ensuring timely and efficient delivery of goods to our customers in Scarborough. This position requires flexibility and responsiveness, as drivers will be called upon to deliver packages as needed, often on short notice. The primary goal is to maintain high customer satisfaction through reliable service and adherence to delivery schedules. Drivers will also be responsible for handling packages with care, ensuring they arrive in excellent condition. Ultimately, this role contributes significantly to the overall success of our transportation and warehousing operations.
Minimum Qualifications:
- Valid driver's license with a clean driving record.
- High school diploma or equivalent.
- Ability to lift packages weighing up to 50 pounds.
Preferred Qualifications:
- Previous experience in delivery or transportation roles.
- Familiarity with GPS and navigation tools.
- Customer service experience.
Responsibilities:
- Respond promptly to delivery requests and navigate to various locations within the designated area.
- Load and unload packages safely and efficiently, ensuring proper handling to prevent damage.
- Maintain accurate records of deliveries, including tracking information and customer signatures.
- Communicate effectively with dispatch and customers regarding delivery status and any potential delays.
- Adhere to all traffic laws and safety regulations while operating the delivery vehicle.
Skills:
The required skills for this position include strong time management and organizational abilities, which are essential for efficiently planning delivery routes and meeting tight schedules. Excellent communication skills are necessary to interact with customers and dispatch, ensuring clarity and professionalism in all exchanges. Physical stamina and strength are vital for loading and unloading packages, as well as for navigating various terrains. Familiarity with technology, such as GPS systems, enhances the driver's ability to find the quickest routes and improve delivery times. Preferred skills, such as customer service experience, will help in building positive relationships with clients, further enhancing the company's reputation.