Solar Service Technician

SEEKING A SOLAR SERVICE TECHNICIAN

We are looking for a Solar Service Technician to join our outstanding team. 

ROLES & RESPONSIBILITIES

• Troubleshoot basic electrical wiring both DC and AC.
• Troubleshoot basic networking, Wi-Fi, Ethernet, and solar monitoring.
• Use electrical meters and equipment to test for voltage, amperage, and continuity.
• Have an understanding of a variety of solar inverters, micro-inverters, optimizers, and battery systems.
• Troubleshoot and track down basic ground fault issues.
• Communicate with solar inverter tech support teams to troubleshoot and resolve inverter issues.
• Keep detailed records and create service reports to be shared with the operations team through the company's CRM.
• Maintain a current knowledge of solar/electrical code.
• Comply with all company and OSHA safety policies and procedures.
• Completion of all service and warranty-related work.
• Ensure attention to detail with an emphasis on Safety, Quality, and Customer Satisfaction..
• Work to problem-solve and resolve service issues independently as a solar service professional.
• Follow the RMA process, including following up to ensure it is done in a timely manner.
• Responsible for auditing, monitoring, quarterly check-ins and annual functionality on all operational commercial projects (See SOP for specific requirements ex; notify business of possible power shut-off). 
• Responsible for maintaining a clean, organized work truck at all times.
• Notifying Fleet Coordinator of any repairs/maintenance needed.
• Completion of weekly truck inspections in Fleetio.
• Responsible for locking all doors, ladders, toolboxes, etc., any time the truck is left unattended
  

SKILLS & EXPERIENCE

• 6 years’ electrical experience
• 5 years’ experience in the solar electric industry
• Current, valid Driver’s license with acceptable Motor Vehicle Report
• Proficient in speaking, reading and writing English
• Working knowledge of the National Electric Code (NEC)
• CA Electrical Training card or ability to obtain in 90 days
  

COMPENSATION & BENEFITS

• Top industry wages with year round work and weekly pay. 
• Great 4x10 work schedule so three day weekends with Fridays off.
• Benefits include medical, dental, vision, PTO, holidays and sick leave, mileage reimbursements, technology stipend, professional development assistance, employee discounts, and referral programs.
• Great opportunity for growth and advancement.  We believe in nurturing and promoting from within, whenever possible.
• Friendly, down to earth and collaborative work environment in our beautiful offices in central Sebastopol.
• We support living wages and a healthy work/life balance.  

ABOUT US

Vital Energy is a family owned, third generation platinum level, solar, battery and generator installation and service provider located in Sonoma County. We are the leading Enphase, Franklin, REC & Generac dealer and service provider in the North Bay and we are looking for more amazing people to join our team. We look forward to hearing from you!

VOTED ONE OF THE BEST PLACES TO WORK IN THE NORTHBAY

Salary : $30 - $45