What are the responsibilities and job description for the Crisis Case Manager position at Vital Health?
Job Overview
Vital Health is a full-service behavioral health and Primary care center for adults and children in Northwest, Ohio. We strive to prioritize the dignity of our patients, individualized treatment, and holistic mind-body care. Vital Health is changing the way people think about mental illness/Substance use disorder and behavioral healthcare overall. It is our mission to improve the lives of our patients, families and community.
Vital Health is looking for a new recovery coach/wellness coach to join our team.
Responsibilities
- Maintain a client caseload and productivity by maintaining regular contact with patients to monitor and assess progress
- Identify patients strengths, needs, and abilities and address barriers to meeting client goals
- Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal and external team members to help support patients in their treatment and recovery
- Assist clients with community integration, transportation, and life skill development
- Goal setting and treatment planning
- Linkage with community resources and referrals
- Provide supportive services that encourage independence
- Medication monitoring and crisis intervention
- Document all activities in a timely and accurate manner
- Remain in compliance with internal and external policies, procedures, regulations, and standards, including all of the agencies policies and procedures and Quality Assurance Plan, and State Licensing standards
- Participate in all assigned meetings, staff development, and training as required.
- Demonstrate the ability to provide community services including: assessment of needs, health management planning, providing information/referral about available services (within and outside of Vital Health office), assistance scheduling and/or transporting to appointments, and coordination of care with healthcare providers.
- Not limited to working with adults or children
- Working closely with clinical team to make sure patient is staying compliant with treatment.
- On call crisis response
Qualifications
- Active CDCA or LCDCII/ LCDCIII/ LICDC licensure from the Ohio Chemical Dependency Professionals Board is a plus. QMHS is required. Previous Ohio medicaid providers are preferred.
- Case management experience and working knowledge of community resources
- Experience in crisis case management with a focus on supporting female clients is required
- Strong interpersonal and engagement skills
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Strong computer skills required; experience with documentation in EMR
- Ability to support the agency’s mission and philosophy, and demonstrate sensitivity to cultural diversity and workplace harmony
- Value for and ability to deliver excellent customer service
Join our team as a Crisis Case Manager where you will play a vital role in supporting patients during their most challenging moments while working alongside dedicated professionals committed to excellence in patient care.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $24