Medical Receptionist

Overview

A Medical Receptionist at Vital Medical Associates P.C., located at 701 Lee St, S150, Des Plaines, IL 60016, plays a pivotal role in ensuring the smooth operation of both the clinic and home healthcare services. This position involves close collaboration with home health agencies to provide comprehensive patient care.

Key Responsibilities:

• Patient Interaction: Greet patients and visitors professionally, both in person and over the phone, addressing inquiries and directing them to the appropriate staff members.
• Appointment Management: Schedule and confirm patient appointments for both in-clinic visits and home healthcare services, optimizing provider schedules to enhance patient satisfaction.
• Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality in compliance with healthcare regulations.
• Billing and Insurance: Process patient billing, verify financial records, and manage insurance claims, including coordination with home health agencies for services rendered outside the clinic.
• Communication: Serve as a liaison between patients, medical staff, and home health agencies, facilitating effective communication to ensure continuity of care.
• Administrative Support: Assist with ordering and maintaining office supplies, managing inventory, and ensuring the reception area is clean and organized.

Qualifications:

• Proven experience as a medical receptionist or in a similar administrative role within a healthcare setting.
• Knowledge of medical terminology, procedures, and diagnosis.
• Proficiency in MS Office and patient management software.
• Excellent organizational and multitasking abilities.
• Exceptional customer service skills with the ability to handle sensitive patient information confidentially.
• High school diploma or equivalent; additional certification in medical administration is a plus.

This role is essential in delivering compassionate, high-quality care that prioritizes patient well-being, whether at home or in the clinic. The Medical Receptionist ensures that all administrative aspects of patient care are managed efficiently, contributing to the overall success of Vital Medical Associates P.C.

For more information about Vital Medical Associates P.C., please visit their official website:

Job Type: Full-time

Pay: $17.59 - $19.00 per hour

Benefits:

• Employee discount
• Paid time off

Medical Specialty:

• Home Health
• Primary Care

Schedule:

• Day shift
• Monday to Friday
• On call

Work Location: In person

Salary : $18 - $19