What are the responsibilities and job description for the Driver / Medical Courier (U) position at Vitalant?
Vitalant is where donors, talent and innovation meet to save and improve lives. We are the nation’s largest independent, nonprofit blood services provider exclusively focused on providing lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S. We seek team members who want to make a difference in people’s lives while furthering their careers. At Vitalant you can expect competitive compensation, paid time off and other benefits. Take your first step to joining our dedicated team by applying today.
Multiple Positions Available
Schedule: Dayshift 8:30 AM - 5:00 PM
To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.
They include:
VITALANT OFFERS A COMPREHENSIVE BENEFITS PACKAGE
- Health, Dental and Vision Insurance
- HSA, FSA and 410K retirement savings plans
- Paid Time Off
- Commuter benefits
- Employee assistance program
PRIMARY PURPOSE:
Responsible for the delivery, transport and pick-up of blood/blood products from hospitals, donor centers and mobile blood drives. Ensure that blood/blood products are transported according to AABB standards and prescribed SOP's. Accurately completes all documents associated with the delivery/pick-up. Communicate effectively with internal and external customers. Report and resolve any customer concern or discrepancies. Complete daily driver log and route sheets. Performs and documents weekly vehicle inspection. Assists with the training of new drivers. Other duties as assigned.
DUTIES AND RESPONSIBILITIES:
- Receives direction from the dispatcher for hospital deliveries. Checks to ensure products are properly packed and the delivery location matches the products prior to leaving the blood center.
- Accurately completes all associated documents in accordance with established procedures. Loads Vitalant vehicle with designated equipment as indicated on route sheet.
- Maintains a consistent and professional level of communication with Customer Service Representatives as well as all Vitalant customers. Responsible for exemplary customer service, including reporting any customer complaints to supervisor/manager/director immediately.
- Is knowledgeable on the shortest/most efficient routes between locations. Confirms every en route stop with the dispatcher.
- Complies with vehicle safety requirements, weekly vehicle inspections and maintenance.
- Observes rules of the road when driving assigned vehicle.
- Demonstrates care and safe operation of vehicle.
- Reports any issues pertaining to vehicle maintenance in a timely manner. Reports accidents/incidents immediately and completes required paperwork according to policy.
- Maintains a safe driving record.
- Does not eat or smoke in the vehicle in accordance with Vitalant policy.
- Prepares ice bags, organizes box room and cleans transportation coolers as needed/directed.
DIVERSITY, EQUITY & INCLUSION AT VITALANT
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
Experience
Customer service and/or driving experience preferred.
Knowledge of the Chicagoland area preferred.
Knowledge/Education
High school diploma or equivalent.
Licenses/ Certifications
Maintain a valid State of Illinois driver’s license and possess a clean driving record for the last 3 years.
About Us
Vitalant is the nation’s largest independent nonprofit organization focused exclusively on providing lifesaving blood services. We have a network of more than 120 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here