Vitality Bowls Team Member

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, grain bowls, wraps, and salads.

Team Member Responsibilities include:

• Memorize training material to learn the health benefits of our menu to customers in an upbeat, informative manner.
• Display a thorough knowledge of our food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Communicate effectively with other staff to ensure that all orders are made correctly and in a timely way – be a team player.
• Be reliable, show up to scheduled shifts on-time and communicate scheduling conflicts in a timely manner, including requests for time-off.
• Have excellent customer service; be positive and polite.
• Assist customers by processing their orders at the point-of-sale, taking phone orders, and inputting third-party delivery orders.
• Prepare ingredients for all menu items according to proper procedures.
• Continuously uphold cleaning protocols throughout the café and lobby.
• Assist with putting away deliveries and sustain cafe organization.
• Follow proper dish-washing procedures.
• Complete all opening closing duties.
• Follow all county health and safety guidelines, including COVID-19 safety practices.
• Follow all Vitality Bowls policies and standard operating procedures.
• Perform additional tasks and handle special circumstances requested by your manager.
• Follow COVID-19 sanitation procedures and standards

Requirements:

• Become food certified.
• Work with a basic computer, POS system; handling cash and credit cards.
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly, and have a sense of urgency.
• Maintain a clean and work appropriate personal appearance.
• Come to work with a positive attitude and are willing to work well with others.

Vitality Bowls Team Member Benefits:

• 50% off meals while working
• 15% family discount
• Career Advancement Opportunities

Job Type: Full and Part-Time Available

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast -

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff - 

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work -

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.