What are the responsibilities and job description for the Assistant Manager position at Vitality Bowls Grand Rapids?
Vitality Bowls Grand Rapids is looking for great people to join our team!
Vitality Bowls Assistant Manager
We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, panini, and salads.
As an Assistant Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including assisting in growing sales, managing financials, operational excellence and exhibiting amazing customer service skills. In the absence of the Store Manager, the Assistant Manager is effectively the store leader.
Assistant Store Manager Responsibilities include:
Employee Management:
● Manage food orders, speed of service, and ensure quality food production.
● Establish strong, transparent lines of communication with upper management, customers, shift leaders and team members.
● Actively coach, train and quiz the team about their knowledge of the company, our products, and allergen safety.
● Recognize outstanding work performance within your team while providing necessary constructive feedback.
● Participate in interviewing and hiring of team members.
● Adhere to all labor laws.
● Follow and enforce all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures – lead by example.
● Promote a positive, uplifting, and motivating culture that thrives on teamwork.
● Other duties as assigned by upper management based on business needs.
Customer Service and Menu/Brand Knowledge:
● Consistently exhibit and hold team accountable to customer service standards.
● Show exemplary knowledge of Vitality Bowls brand and products.
● Consistently educate and engage customers and employees on all Vitality Bowls products and services.
● Observe the needs of customers and team members and communicate those observations to upper management.
Inventory, Labor, and Costs:
● Manage inventory levels daily, assist in performing operational procedures such as inventory counts, placing orders, and accepting deliveries.
● Assist in creating schedules based on the needs of the business (meet labor goals).
● Meet all business and productivity metrics daily during shifts, including sales and budgets.
● Identify performance opportunities and collaborate with upper management to create strategies to improve overall store and team member productivity.
● Have a growth mindset and look to create, plan, and realize goals pertaining to self and store performance.
● Manage all banking needs including deposits, petty cash, and cash out reports.
Assistant Store Manager Requirements:
● Must have reliable transportation.
● Minimum of 1 year supervisor experience.
● Available to work a minimum of 35 hours per week and all dayparts including mornings, nights, and weekends.
● Proficiency with technology such as POS software and emails.
● Ability to stand for long periods of time, bend and regularly lift 40 pounds.
● Maintain a clean and work appropriate personal appearance.
● Restaurant or food experience preferred.
● A positive and uplifting attitude!
● Has a food safety certification or is willing to become food safety certified.
Assistant Store Manager Benefits:
● Bonus Program
● 50% off meals while working
● 15% family discount
● Career Advancement Opportunities
Job Type: Full-time
Salary : $16 - $22
