What are the responsibilities and job description for the Healthcare Manager - Palliative Care position at Vitas Healthcare?
Role Summary
The Healthcare Manager - Palliative Care is responsible for managing patient care services, including staff supervision, quality improvement, and customer service.
Key Responsibilities:
- Interviews, selects, trains, and evaluates team staff.
- Ensures staff competence and performance levels through field visits and evaluations.
- Acts as a resource and mentor for staff on clinical issues and customer service behavior.
- Oversees staff and volunteer schedules, scheduling, and territory assignments.
Requirements:
- Knowledge of principles and practices of primary medical and nursing care.
- Basic understanding of interpersonal dynamics within an interdisciplinary healthcare team.
- Working knowledge of VITAS information system (Vx) and management reports.