What are the responsibilities and job description for the Senior Desktop Support Engineer position at VITS Consulting?
Role: Desktop Support Technician
Location: Portland, OR (97201)
Duration: 3 Months
Location: Portland, OR (97201)
Duration: 3 Months
Job Description:
- Performs IT support activities related to client interfacing and internal applications, systems and hardware support and may interface with client or internal users on related problem resolution providing up to Tier II support.
- Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows based networked PCs.
- Performs hardware installs and configurations of PC and/or Unix systems.
- Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports.
- Creates and maintains MS Windows domain accounts.
- Troubleshoots operating systems and network issues on desktop PCs and servers.
- Performs basic UNIX functions including but not limited to evening backup tape processes.
- Mentors and cross-trains IT or CDK personnel.
- Maintains web pages using HTML editor.
- Performs other related duties as assigned.
