C-Store Manager

Position Summary:

The C-Store Manager reports directly to the Sr. Retail Operations Manager and is responsible for the day to day operations of the Vitus retail store; maintaining required inventory levels and ensuring adequate staffing for efficient operations.

The position requires basic proficiency with Microsoft Office Suite and customer service skills that serve to promote the business.

Essential Job Functions:

• Ensure facility is appropriately staffed during company established hours of operation
• Ensure all staff members are trained in the procedures and polices applicable to their jobs
• Supervise and train store clerks and manage their respective schedules
• Direct shift cashier’s work list and ensure list is completed as required
• Ensure cleanliness of store is maintained
• Ensure merchandising systems are maintained
• Place vendor orders as required to maintain packaged goods inventory
• Ensure cash is properly reconciled on daily basis, communicate with Anchorage Accounting as necessary to maintain reconciliations and accountability
• Provide local customer support and assist in store customer relation problem resolution
• Collect store timecards, approve or reject and submit to Anchorage for processing
• Provide information and store reports as needed by the Anchorage office

Other Job Responsibilities: 

• Other duties as assigned .

Minimum Qualifications: 

• High school diploma, or equivalent
• Two (2) years of related experience and/or training

Knowledge, Skills & Abilities Required:

• Excellent interpersonal skills
• Excellent problem solving skills
• Customer service skills
• Microsoft Office skills; specifically, Outlook, Excel and Word
• Ability to communicate clearly, verbally and written
• Ability to read, write and speak English
• Ability to add, subtract, multiply and divide all units of measure
• Ability to deal with a variety of variables in situations where limited standardization exists
• Ability to prioritize work, meet deadlines, maintain an attention to accuracy and detail

Education:

• High school diploma, or equivalent (1 year of directly related work experience may qualify to substitute 1 year of education to meet the education requirement)

Required Training & Certificates:

• Attends training sessions, seminars and appropriate educational classes required by department.
• Computer skills commensurate with program and job applications.

Physical Demand/Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to type, talk and hear. The employee is frequently required to sit, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Visual Acuity: must be adequate to perform all required tasks in a safe manner.

The noise level in the work environment is usually quite to moderate and may be loud on occasion. Work is usually done in a convenience store setting and sometimes out-of-doors, sometimes in extreme weather conditions, requiring the use of personal protective equipment to include, but not limited to; a reflective vest, steel toed boots, safety glasses with side shields and mandatory hearing protection. The employee is occasionally exposed to moving mechanical parts, vehicles and equipment. Work may require occasional weekend and/or evening work. This position supervises non-exempt staff. Disclaimer: The above job description covers the principal duties and responsibilities of the job. The description shall not however, be construed as a complete job listing of all duties, which may be required from day to day.