What are the responsibilities and job description for the Customer Service Rep - Somerset KY position at VITUS Search Group?
Vitus Search Group has been asked to assist with 2 Customer Service Reps in Somerset KY
We would love Customer Service Reps in the Service Industry
5 years is ideal but open to less experienced folks
A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks :
Providing introductory information to prospective and new customers
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
Letting patrons know about additional products or services that might benefit them
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns, when necessary
Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems
For far more information
Please apply now
Thank you
