Human Resources Generalist

Join VIVA Pediatrics - Where Passion Meets Purpose!

VIVA Pediatrics is a home health services company with a specialty in private duty nursing, therapy, and skilled nursing visits for infants and children. We are committed to providing each patient with an exceptional level of care and attention. At our agency, we are proud to be nurse owned and operated. Our dedicated staff works together as a team to provide high-quality comprehensive care to medically fragile children. VIVA's core mission is to staff compassionate and understanding caregivers that take pride in paying close attention to each patient's needs.

Oversees the overall provision of Human Resources services, policies, and programs for the entire company. This position is responsible for performing HR-related duties at a professional level while also establishing the foundation for a future HR Director role. In addition to managing day-to-day operations (benefits administration, employee relations, training, onboarding, etc.), the role requires a proactive, innovative mindset focused on streamlining processes and driving strategic HR initiatives.

MAJOR DUTIES AND RESPONSIBILITIES

• Timely response to unemployment claims, employment verifications, and subpoenas.
• Ensure all employee credentials (licensing, CPR, etc.) are current via regular monthly audits.
• Process workman’s comp claims and required office staff screenings (yearly EMR report, MVRs, etc.) in a timely manner.
• Oversee the HR department, ensuring all HR staff comply with policies and procedures.
• Support managers in all HR-related areas, including policies, employment law, and best practices.
• Drive Strategic HR Initiatives: Identify, design, and lead projects that streamline HR processes and improve overall efficiency, including optimizing our HRIS (Paycor).
• Collaborate with senior leadership to align HR strategies with organizational goals.
• Conduct employee relations counseling, exit interviews, disciplinary procedures, and assist with terminations.
• Maintain accurate HR documentation through ongoing audits and staff training on policies and procedures.
• Assist in the analysis and evaluation of HR-related reports to inform strategic decision-making.
• Research and recommend updates to HR policies, procedures, and systems for continual improvement.
• Maintain and update key systems: HRIS, Applicant Tracking System (ATS), benefits management, onboarding/offboarding, payroll, and time and attendance.
• Coordinate HR department meetings, including setting agendas, recording minutes, and tracking action items.
• Ensure compliance with HR policies, procedures, and all relevant federal and state regulations.
• Participate in quarterly employee evaluations and update the company organizational chart monthly.
• Manage office staff new hire onboarding and background screenings (CIA, OIG, Sex Offender, EMR) with proper documentation.
• Investigate and document employee complaints; assist with OSHA log maintenance and posting requirements.
• Process credit/debit card loads for checks cut outside of normal payroll procedures.
• Update the HR standard operating procedures (SOPs) and assist with the annual audit of job descriptions.
• Conduct HR staff interviews and make hiring recommendations.
• Provide guidance to employees regarding benefits, payroll, policies, and procedures.
• Serve as a mentor and change agent within the HR function, fostering innovation and continuous improvement.

EXPECTED HOURS OF WORK
This is a full-time, exempt position. The standard work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Extended hours and weekend work may be required as needed.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resource Management or a related field.
• HR Certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
• Three to five years of progressive HR experience, with a focus on process improvement and project management.
• Experience with HRIS systems (experience with Paycor is a plus).
• Experience in pediatric home health care is preferred.

ADDITIONAL ELIGIBILITY REQUIREMENTS

• In-depth knowledge of laws and government regulations affecting personnel management.
• Exceptional verbal and written communication skills to explain complex and confidential information.
• Proven ability to provide effective guidance, counsel, and influence at all levels of the organization.
• Strong analytical skills with a demonstrated ability to leverage data in decision-making.
• Proven project management skills with a track record of designing and implementing process improvements.
• A proactive, innovative mindset with a readiness to drive strategic HR change.
• Ability to work independently with minimal supervision while maintaining a high level of confidentiality.
• Proficient in Microsoft Office Suite.

BENEFITS
401(k)
Dental insurance
Disability Insurance
Employee assistance program
Cell Phone Reimbursement
Flexible schedule
Health Insurance
Life Insurance
Paid time off
Vision insurance
Voluntary insurance (accident & critical illness)

Join us at VIVA Pediatrics, where your career is more than a job - it's a journey of growth, support, and purpose. Apply now and be a part of a team that's making a difference, one child at a time!