What are the responsibilities and job description for the Sales Director position at Viva Senior Living?
Job Description
Job Description
Description :
Comply with standards of business conduct in accordance with federal, state, and local health / regulatory standards and guidelines, as applicable
Must possess, at minimum, a high school diploma or GED
Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,evacuation, temporary staffing shortages, etc.).
Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
Must be able to read, write, speak, and understand English.
Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
Must adhere to all facility policies and procedures.
Requirements :
The Sales and Marketing Director is responsible for the sales process of the community. He or she manages community census by initiating and maintaining relations with community organizations, hospitals, and other referral sources to generate admissions to the community.
The Sales and Marketing Director works closely with all levels of the organization to ensure the community’s image and reputation are stellar and works in line with company values to make the community the desired option for all prospective residents and their families.
Achieve community census goals and annual budget projections. Specifically, generate leads, schedule tours, advance the sales process, and meet daily / weekly / monthly goals.
Act as liaison between community and outside community.
Work with local community agencies to generate a positive image and encourage referral activities.
Participate in industry trade shows as appropriate.
Develop strategies to maximize admissions, including daily contact with potential referral sources, including hospitals, physicians, insurers, case management companies and health care agencies.
Schedule screenings of potential residents with Executive Director and / or Resident Care Director; conduct screenings if needed to determine level of care, services required, equipment needs and insurance coverage, as indicated.
Coordinate admissions, if needed, with Executive Director and / or Resident Care Director.
Be qualified to complete all admission paperwork.
Learn and maintain understanding of current regulations governing the operations of assisted living facilities.
Collect appropriate data to prepare and submit assigned monthly reports.
Attend and participate in weekly admissions / operations meetings.
Participate in quality improvement by identifying customer service issues and reporting these issues to the Executive Director.
Continue appropriate education as approved by Executive Director.
Be knowledgeable of and adhere to company and community policies and procedures; participate in safety, quality improvement, and infection control as assigned.
Both advise and contribute to ensure community puts forth the best possible public image.
Ability to drive a company vehicle (required driver)
Arrive to work at the scheduled time
Perform other related duties as required.
Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy.
Report work related injuries and illnesses immediately to your supervisor.
As a condition of employment, complete all assigned training and skills competency.
Participate in all life safety and emergency drills and trainings.
Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Assists with evacuation of residents in an emergency situation
Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications.
Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Protect residents from abuse and cooperate with all investigations.
Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and / or administrator.
Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer.
Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Sales Director?
Sign up to receive alerts about other jobs on the Sales Director career path by checking the boxes next to the positions that interest you.
