What are the responsibilities and job description for the Business Analyst - Hybrid position at VIVA USA INC?
Job Details
Title: Business Analyst - Hybrid
Description:
The client seeks an experienced Business Analyst (BA) to focus on the implementation, integration, and process improvement efforts related to the migration of the practice management application. This individual will work closely with OLR staff to document existing processes, identify opportunities for improvements, and design new processes to support the migration of their practice management application.
The individual coming into this role must have strong communication skills and the ability to facilitate and document requirements supplied by various stakeholders, including OLR, and the vendor to design, develop, and implement workflows required for OLR s practice management software.
Responsibilities
Guide and manage the process of taking business requirements and translating them into business and technical requirement that drive application design.
Understand OLR s business objectives and problems to define and document workflows, develop process documents, as well as key inputs and outputs associated with the process.
Provide excellent customer service through collaborative working sessions to drive and facilitate requirements gathering with OLR and the vendor, and client as necessary.
Reviews, analyzes, and evaluates application and OLR s user needs; documents accordingly.
Evaluate application output and reports for accuracy; as well as OLR s policies and procedures for quality; as required.
Draft business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.
Involvement in designing integrations of internal operational systems; as required.
Work with OLR and project stakeholders to gather and translate business requirements into functional requirements, as well as related test cases; as required.
Create test scenarios, test plans, test reports, and track; as required.
Ensure developed solutions perform according to documented user requirements; as necessary.
Skills
Holistic knowledge of the overall requirements process; both business and technical.
Adaptability and flexibility when working with multiple stakeholders with varying degrees of application development knowledge and ability/availability to participate.
Partner with various IT roles to provide input into the technical aspects of solution design.
Develop, execute, and document user test cases and testing; as required.
Escalate issues and risks accordingly; provide solution recommendations.
Pro-active communication to project team, stakeholders, senior management and the wider organization.
Strong documentation and communication skills, including presentation and meeting facilitation.
Qualifications & Experience
3 to 5 years experience in a business analyst role; IT experience preferred.
A proven track record in software development and business analysis.
Experience working on application development projects to collect, document, and disseminate business requirements utilizing industry standard techniques.
Familiarity with the BABOK, or certifications offered through the International Institute of Business Analysis is preferred.
Experienced with business process reengineering.
Experience with business process mapping and workflow diagrams.
Experience with Visio, Microsoft Office, and other requirements development tools.
Knowledge of Lean and Six Sigma principles or certification preferred.
Experience leading and working with cross-functional teams.
Mandatory skills:
software development, business analysis,
application development projects, collect, document, business requirements, industry standard techniques,
IT,
BABOK,
business process reengineering, business process mapping, workflow diagrams,
Visio, Microsoft Office,
Lean, Six Sigma principles,
practice management application, document existing processes, practice management software
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Binodh M.T, Phone : , Email:
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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