What are the responsibilities and job description for the Pharmacy Tech I - Remote position at VIVA USA Inc.?
Description:
Position Summary:
• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Duties:
• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
• National pharmacy technician certification or state registration, certification or licensure per state regulations.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.
Experience:
• Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Education:
• Verifiable High School diploma or GED is required.
• National pharmacy technician certification or state registration/certification/licensure per state regulations
Notes:
Monday- Friday 8:00am -11:00 pm CST. Training 02/24/2025 -03/28/2025 8:00am - 4:30 pm CST.
- Fully remote (never coming onsite)
