Parts Compatibility Coordinator

Vivacity Tech is looking for a Parts Compatibility Coordinator who will be responsible for ensuring that all parts used in our devices are compatible and function as intended. This role will involve rigorous testing, development of maintenance systems, troubleshooting, and keeping our SKU database accurate. The ideal candidate is detail-oriented, systematic, and has a deep understanding of parts and devices.

This is an on-site position in Greenville, SC.

What will we give you for your hard work:

• $21-23 Hourly, depending on experience
• 401(k) with generous company match and immediate vesting
• Excellent Paid Time Off policy
• Up to 80 hours Sick Time per year
• 96 hours off per year for volunteer opportunities
• 11 paid holidays per year
• Award winning work environment
• Development Reimbursement of $1000 per year
• Medical, Dental, Vision, and Voluntary Benefits

Our Values drive everything we do:

• Carry passion.
• Desire excellence.
• Keep dreaming.
• Build community.
• Be Vivacious.

Essential Functions

• Test the compatibility of device parts used for repair and sale inventory
• Maintain a record of tested parts, noting any issues or incompatibilities
• Recommend alternative parts when incompatibilities arise
• Develop and implement an ongoing maintenance system to regularly check and ensure parts compatibility across our inventory
• Update and refine the system based on changing parts or device requirements
• Diagnose and resolve any issues related to parts compatibility
• Work closely with adjacent teams to address and rectify compatibility issues
• Update and maintain our SKU database to ensure that all part information is accurate and up-to-date
• Flag any discrepancies or outdated information for review
• Develop and implement SOPs for all tasks related to parts compatibility
• Train other team members on these procedures, ensuring a uniform approach across the company
• Cross-trained in Production to assist as business dictates

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills
• Expert technical skills with the ability to troubleshoot and assist and train others
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
• Ability to work independently

Education & Experience

• Minimum 1 years relevant experience required
• Bachelor’s degree or equivalent combination of education and experience preferred

Physical Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer