Sales Administrator

Brief Description

The Sales Administrator assists the sales team members with their daily administrative duties, ensuring smooth operations and excellent customer service.

This position is in Greenville, SC. You must be located in the Greenville, SC. area. This position is NOT remote.

What Will We Give You For Your Hard Work

• 59-64k Salary, depending on experience
• Flexible work environment
• 401(k) with generous company match and immediate vesting
• Excellent Paid Time Off policy
• Up to 80 hours Sick Time per year
• 96 hours off per year for volunteer opportunities
• 11 paid holidays per year
• Award winning work environment
• Development Reimbursement of $1000 per year
• Medical, Dental, Vision, and Voluntary Benefits
  
  

Our Values Drive Everything We Do

• Carry passion.
• Desire excellence.
• Keep dreaming.
• Build community.
• Be Vivacious.
  
  

While no day will be completely the same, you will execute daily responsibilities in these various functions:

• Provide administrative support to the sales team members to ensure a seamless and thorough customer experience.
• Create quotes for prospective customers and remind the sales team of follow up.
• Work with the sales team and marketing to prepare sales presentations for potential customers.
• Respond to customer issues through chat and email, and troubleshoot and triage where necessary.
• Add and create new customer accounts ensuring all records are up to date with correct information.
• Process customer sales orders and follow up on status.
• Manage inbound leads from trade shows and other sources and assign appropriately.
• Backup and support Vivacity mainline call queue.
• Answer general customer questions such as product tracking information.
• Add and create new customer accounts ensuring all records are up to date with correct information, including requesting new customer account form and tax exemption, when applicable.
• Assist sales team with email communication.
  
  

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills
• Expert technical skills with the ability to troubleshoot and assist and train others
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Extremely proficient with Google Suite or similar software with the ability to learn new software
• Ability to work independently
  
  

Education & Experience

• Minimum 1 year relevant experience required, 2 years relevant experience preferred
• Bachelor’s degree or equivalent combination of education and experience preferred
  
  

Physical Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer