Assistant Director

Job description

Purpose and Mission of Vivaldi Music Academy

Vivaldi Music Academy is the fastest growing and largest music school in the U.S., providing high-quality music education for students of all ages and levels. We are thrilled to be opening our brand-new location in Little Rock, Arkansas. Our mission is to foster confidence through music with our world-class faculty, state-of-the-art facilities, and unique performance opportunities. At Vivaldi Music Academy, we strive to offer students a place to discover their love for music and build confidence through performance and musical milestones.

We believe that the Front Desk Receptionist plays a vital role in creating a welcoming and joyful environment for all students and families. If you are a people person with strong organizational skills, this is an exciting opportunity to join our growing team!

Position Summary:

As the Front Desk Receptionist, you will be the first point of contact for students, parents, and visitors at our Little Rock location. This role requires excellent customer service skills, the ability to manage daily operations, and a commitment to helping students and families start their musical journey.

Key Responsibilities:

• Customer Service: Provide outstanding customer service to all students, parents, and visitors. Ensure that their needs are met and their experience is memorable.
• Build and Maintain Relationships: Communicate with students and parents regarding scheduling, events, and general inquiries. Foster positive relationships to enhance the overall experience at the academy.
• Scheduling and Enrollment: Assist with student enrollment and maintain the lesson and class schedule. Coordinate teacher schedules to provide a positive learning environment.
• Event Support: Help organize and support academy events, including recitals and open houses. Assist in promoting and managing event logistics.
• Administrative Support: Handle daily administrative tasks such as answering phones, responding to emails, and managing records. Assist in maintaining an organized and welcoming front desk area.
• Sales-Oriented: Support the academy’s growth by contributing to enrollment goals and assisting in marketing efforts to promote classes and events.
• Team Collaboration: Work closely with staff and teachers to ensure smooth daily operations. Assist with coordinating group classes and academy-wide events.

Qualifications:

• High school diploma or equivalent required; some college coursework is a plus.
• Previous experience in customer service or front desk roles is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities, especially in a fast-paced environment.
• Proficient in Google Drive, Sheets and Docs and comfortable learning new software.
• Ability to work flexible hours, including evenings and weekends, as required by academy schedules.

Schedule:

• Full-time and part-time positions available.
• Typical hours include afternoons and evenings during the week and weekends to accommodate student lessons and academy events.

Compensation:

• Hourly Rate: $17 per hour

Benefits:

• Competitive pay with opportunities for growth within the company.
• A friendly, supportive, and collaborative work environment.
• Free or discounted music lessons for employees.

Job Types: Full-time, Part-time

Pay: Up to $17.00 per hour

Expected hours: 30 per week

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Why do you want to join the team at Vivaldi Music Academy?

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Little Rock, AR 72211 (Preferred)

Ability to Relocate:

• Little Rock, AR 72211: Relocate before starting work (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $17