What are the responsibilities and job description for the Front Desk Agent/Receptionist position at Vive Organic Hair Salon?
Job Summary:
Join our vibrant team at Vive Organic Hair Salon as a Front Desk Receptionist, where your enthusiasm and professionalism make the first impression on our clients. We're looking for someone with outstanding customer service skills and the agility to thrive in our lively atmosphere. You'll be the heartbeat of our salon, ensuring every client's visit starts and ends with a smile.
Duties:
- Offer a warm and genuine welcome to all our guests, setting the stage for an exceptional salon experience.
- Efficiently manage appointment bookings, both in person and over the phone, ensuring a seamless flow throughout the day.
- Handle client inquiries with grace, providing information on our services and products with an informed enthusiasm that mirrors our salon's expertise
- Process payments and transactions with accuracy and confidentiality.
- Contribute to the salon's daily operations, assisting with administrative tasks and maintaining a welcoming environment.
Experience:
- Prior experience in a hair salon or similar customer-focused environment is highly desired.
- Knowledgeable about hair care services and styling terms, or a willingness to learn quickly.
- Proven ability in managing phone lines and addressing client needs effectively.
- A champion of customer service, capable of navigating challenging situations with a positive, problem-solving attitude.
Our Ideal Candidate:
You're more than just a receptionist to us; you're the ambassador of our salon's culture and values. We're in search of a proactive, organized individual who shares our commitment to exceptional client care. If you have a flair for making people feel welcome and appreciated, and you're excited about contributing to a team that values professionalism and camaraderie, we're eager to meet you.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $18