What are the responsibilities and job description for the Software Quality Engineer III position at Vivid Seats?
Who we are : Founded in 2001, Vivid Seats (NASDAQ : SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025 , we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
The Opportunity : As a Software Quality Engineer III supporting our moblie team, you'll champion quality for our platform and products to provide the best possible ticket purchasing experience for our millions of users. By acquiring an intimate understanding of our products and how our customers, employees, and partners use them, you'll partner cross-functionally to apply maximum coverage for our applications.
How your role contributes to the success of Vivid Seats :
- Our Quality Engineers are highly collaborative, working closely with engineers, designers, and product owners to develop effective tests and document requirements.
- Work in an agile mobile team using Mabl automated testing tool (along with many other testing frameworks).
- Leverage automated testing suites, explore edge cases and drive quality with our development teams.
- Partner with quality engineers to simplify and modernize our testing tools and techniques to ensure code maximum coverage and constantly improve the ways we test our products.
- Our quality engineers are embedded within delivery teams and use BDD (behavior-driven development) to prevent defects before they are found.
- Execute different types of tests (e.g., exploratory tests, regression tests, UI tests, et al.), assist in driving resolution, and develop automated tests to continuously assess and improve test coverage.
- Facilitate root cause analysis for production incidents, identify trends and weak points, suggest corrective actions, and help coordinate remediation.
How your role expectations will progress as a Quality Engineer in the first 30, 90, and 180 days :
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What You'll Bring :
Vivid Seats Pay Transparency Disclaimer : Full time offers from Vivid Seats include annual bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills / experience, education, and other qualifications.
Full Salary Range : $90,000 - $110,000 USD /
https : / / corporate.vividseats.com / careers /
Location : Chicago, IL
We believe in a hybrid working model which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago's rising tech scene.
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Our Commitment : We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Salary : $90,000 - $110,000
