What are the responsibilities and job description for the Direct-To-Home- Full Time Installation Technician position at Vivint Smart Home?
Who we are:
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.
What you’ll do:
- Earn piece rate pay and enjoy an unlimited commission plan.
- Become an expert on smart home technology by training on industry-leading products.
- Manage inventory and assets with a business owner mentality.
- Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
- Create solutions to protect and simplify customers’ lives.
- Conduct routine maintenance and inventory of company products and equipment.
- Explain and provide detailed system capabilities and operational instructions to various customers.
- Control your own income by providing opportunities for customers to purchase additional products and services.
- Leverage service and installation appointments into leads and revenue.
What we’re looking for:
- Exceptional customer service skills.
- Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
- Someone who thrives in a team environment and can also be trusted to work independently.
- Current valid driver’s license and reliable transportation
Physical demands of the job:
- Lift and carry up to 45 lbs.
- Climb ladders up to 14’.
- Work in attics and other limited-space areas.
- Bend, kneel, crouch, and stand for long periods.
- Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
