What are the responsibilities and job description for the Associate Account Manager- Customer Success position at VIVIO Health?
Job Description
Job Description
Company Description
About VIVIO
VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone.
Why Join VIVIO?
- Innovation : Challenge the status quo and shape healthcare's future
- Impact : Directly influence patient care and help change healthcare delivery
- Mission : Join an organization that has a clear vision and mission.
- Collaboration : Work with passionate teammates dedicated to making a difference
- Growth : Expand your opportunities as we expand our business
Job Description
As an Associate Account Manager, you will be responsible for assisting in the management of VIVIO’s customers, helping to ensure they receive exceptional service and support related to their program. This role involves understanding customer needs and assisting in the delivery of VIVIO’s services.
Who You Will Be Working With :
This role is multi-disciplinary. You will work closely with Customer Success, Member Experience, Engineering, and other teams. You will report directly to VIVIO’s VP of Customer Success.
Key Responsibilities :
Problem-Solving :
Communication and Collaboration :
Qualifications
Required Skills and Experience :
Additional Information
VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines.
Please be advised that job opportunities will only be extended after a candidate submits a completed job application and goes through our interview process, including 1 : 1 and / or group interviews via phone, video conferencing, and / or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System " @smartrecruiter.com " or "@viviohealth.com" email accounts.
Salary : $50,000 - $55,000
