What are the responsibilities and job description for the Communications Manager position at ViVOtech?
Description
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY: The Communications Manager is responsible for internal and external communications across key stakeholder audiences, developing and implementing an integrated, organization-wide strategic communication plan to broaden awareness of YFA and strengthening the YFA brand. The Communications Manager works closely with YFA senior leadership as the communications partner on a variety of strategic initiatives, assisting the Vice President of Development as required in managing organization events. The Communications Manager is a self-directed individual who possesses planning and organization skills with attention to detail, and can multitask, prioritize while possessing listening and problem-solving skills.
What You Will Do
Requirements
WHAT YOU NEED:
Education & Experience: Bachelor’s degree in public relations, English, Marketing/Communications or other related field and 4 years of experience or master’s degree and 3 years of experience.
Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.
Physical Requirements: Position may involve extended periods of time on computer keyboard. Requires ability to travel locally and regionally. Ability to lift 30 pounds, bend, stand or to sit for extended periods of time.
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY: The Communications Manager is responsible for internal and external communications across key stakeholder audiences, developing and implementing an integrated, organization-wide strategic communication plan to broaden awareness of YFA and strengthening the YFA brand. The Communications Manager works closely with YFA senior leadership as the communications partner on a variety of strategic initiatives, assisting the Vice President of Development as required in managing organization events. The Communications Manager is a self-directed individual who possesses planning and organization skills with attention to detail, and can multitask, prioritize while possessing listening and problem-solving skills.
What You Will Do
- Acts as Public Information Officer (radio, TV, newspaper, publications)
- Serves as primary contact for media and public
- Leads crisis communication efforts with senior leadership
- Creates press releases for events, milestones, and achievements
- Develops Public Service Announcements and editorial responses
- Develops and evaluates a comprehensive communication plan
- Develops, implements, and evaluates the crisis communication plan
- Manages media contacts and speaker's bureau
- Creates and posts regular content for social media accounts
- Ensures consistent brand messaging across platforms
- Develops and executes social media campaigns (e.g., National Adoption Day)
- Manages website content updates and consistency
- Develops print, electronic, and video collateral (e.g., newsletters, brochures)
- Writes and distributes internal employee and stakeholder updates
- Creates educational presentations for various audiences
- Attends events to gather content for communications
- Maintains comprehensive knowledge of YFA programs and initiatives
- Tracks and measures internal and external engagement
- Monitors and evaluates strategies related to trauma-informed practices
- Promotes employee self-care, well-being, and EAP
- Supports staff providing trauma-informed care
- Proficient in Microsoft Office Suite
- Excellent written, verbal, and interpersonal communication
- Strong conflict resolution, organization, and attention to detail
- Skilled in social media writing and strategy
- Strong analytical and problem-solving abilities
- Demonstrates respect, teamwork, and quality customer service
- Open to feedback and guidance from supervisors
- Committed to EEO principles and agency core values
- Skilled in active listening and providing a non-judgmental space
Requirements
WHAT YOU NEED:
Education & Experience: Bachelor’s degree in public relations, English, Marketing/Communications or other related field and 4 years of experience or master’s degree and 3 years of experience.
Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.
Physical Requirements: Position may involve extended periods of time on computer keyboard. Requires ability to travel locally and regionally. Ability to lift 30 pounds, bend, stand or to sit for extended periods of time.
WHAT’S IN IT FOR YOU?
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
- 13 Days of PTO, Incrementally Increasing Annually
- 13 Paid Holidays
- 5 Days Parental Leave
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Long-Term Disability
- Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
- Paid Life Insurance
- Legal Services
- ID Monitoring
- Pet Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
