What are the responsibilities and job description for the Information Technology Assistant position at ViWinTech?
PRIMARY DUTIES AND RESPONSIBILITIES
- Provides first level of technical support to resolve hardware, connectivity problems, user access, installation configuration, upgrades to desktop hardware and peripherals, and component configuration.
- Assists with installation and configuration of computer software, apps, or upgrades on information technology systems; including personal computers, tablets, virtual desktop clients, and connections to the data networks.
- Performs data recovery, assists in workstation life cycle rotations, monitors servers, works with other information technology staff to minimize downtime and prevent data corruption.
- Installs, configures, and maintains multi-user software to be accessed from file servers.
- Works in close cooperation with staff to facilitate the management of computer systems and CNC equipment, installing any software needed for each machine.
- Works with System Administrator in planning, installation, and documentation of Virtual Desktop Infrastructure (VDI)
- Assists with network support issues such as account creation, installation and maintenance of network printers, low level maintenance, management of disk space, etc.
- Assists with technology planning and implementation including researching hardware and software applications, standards development, and documentation.
- Collaborates with staff to ensure security, connectivity, and compatibility between systems.
- Maintains confidentiality with regard to the information being processed, stored, or accessed by the network.
- Provides remote support and escalate issues to supervisors as needed.
- Performs other related duties as assigned.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Have you worked in a manufacturing environment before?
Education:
- High school or equivalent (Preferred)
Experience:
- Computer support/maintenance: 3 years (Preferred)
Ability to Commute:
- Paducah, KY 42003 (Required)
Work Location: In person
Salary : $20
