Senior Networks Manager

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:
In this role, you will support the day-to-day activities for a portfolio of executive peer networks offerings, industry content and services that advance member education, knowledge exchange, collaboration and elevate the overall member experience. Responsibilities include support for the national Networks for Chief Financial Officers, Chief Operating Officers, and Payer Strategies as well as collaborating with member networks colleagues to support overall member engagement.

Responsibilities:

• Maintain and build knowledge of member network and Vizient offerings to keep members informed through network events and interactions, member e-mails, newsletters, and digital content.
• Recommend actions to improve member engagement, track and monitor network participation, satisfaction, and engagement metrics and provide analytics insight on trends.
• Demonstrate strong written and verbal communication skills by crafting custom network announcements (e.g. agendas, email recruitment messaging, marketing/promotional meeting materials, meeting summaries, digital content, and/or social media content, onboarding/orientation).
• Manage C-suite virtual Community Platform, and member network rosters in customer relationship management database (CRM). Coordinate new member orientation communications. Analyze engagement; recommend and own improvement strategies.
• Demonstrate knowledge of emerging healthcare finance and operations topics, providing recommendations on scope of meeting content, identify potential subject matter expert speakers. Complete regular review of Networks playbook; recommend enhancements.
• Manage and optimize Network calendar for rolling 3-years, coordinating dates with members, leading communication (e.g. calendar invitations, attendance confirmations, etc.)
• Spearhead and actively engage in internal workgroups aimed at process improvement, member engagement strategy and enhanced team efficiency.
• Analyzes meeting content summaries and results, captures meeting follow-up actions. Document network meeting insights (e.g., meeting minutes, trends and emerging member issues, debriefing notes, opportunities for improvement).
• Develop network budget forecasts, track and manage meeting expenses.
• Audit accuracy of member engagement and network participation reports.
• Plan and execute in-person and virtual meetings (e.g. project workplan, logistics, SMEs, content, prep, calendar management, member experience, communications, etc.)

Qualifications:

• Relevant degree preferred in finance or healthcare management.
• 5 or more years of experience in project management or event management.
• Health care experience preferred, including leading teams and projects.
• Depth of knowledge of healthcare issues in strategy, finance and operations preferred.
• Strong interpersonal relationship and client management experience required, including building collaborative internal stakeholder connections and relationships.
• Demonstrated ability to initiate, manage deadlines, multiple projects and timelines.
• Proficiency using Salesforce or similar CRM tool preferred.
• Proven written and verbal communication skills.
• Working use of ChatGPT, digital meeting engagement tools/software and other AI technology required.
• Advanced experience with excel, and related analytics to insight is required.
• Vizient knowledge preferred.
• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.