Account Manager, General Market

About the Team

VIZIO’s Platform Services team is seeking an Account Manager, General Market to join their growing team. The Account Manager role is a strategic partner to the VIZIO Ad Sales team and our clients. This position plays a key role in ensuring campaign success & communicating key campaign learnings to maximize client growth and retention. This individual will have a passion for data, process and customer service and will be closely aligned with other client services team members and cross-functional groups. As part of a rapidly-growing, faced paced sales environment, this position requires strong communication skills, strong attention to detail and a passion for delivering world-class customer service.

What You Will Do

• Partner with Sales to build out proposals that effectively match our solutions to client objectives and ensure that the Sales team has the most relevant information and collateral to support our position in market.
• Account Managers are involved in each step of sales planning, launch, execution & post- sales from client launches to Billing.
• Serve as the lead day-to-day POC for advertiser/ad agency relationships on campaign management.
• Proactively manage renewal and up-sell opportunities for all current clients.
• Partner closely with Ad Ops & other Business Operations Teams on campaign activations & optimizations.
• Frequent monitoring & reporting campaigns status to key stakeholders – including external and internal campaign updates, recaps & useful insights, screen grabs, and video captures.
• Ensure on time & ease of launch for clients for all product offerings.
• Provide regularly scheduled communications and campaign updates with clients and internal stakeholders. Account Managers are responsible for keeping all parties informed and on schedule.
• Present insights, data & campaign metrics during client meetings and/or account reviews.
• Strong focus on performance monitoring and recap presentations to fuel renewals.
• Support billing efforts for our clients from invoice to collection.

About You

• 2-3 year’s experience in account management/client services at an ad tech company or media planning at an agency.
• Experience in display and video advertising with a premium publisher or agency. CTV experience is preferred.
• Experience in Programmatic video executions and workflows.
• Proficiency with Salesforce, Excel, PowerPoint and various reporting platforms.
• Strong desire for collaboration, creative brainstorms and proactive client engagement.
• Familiar with commercial digital ad serving tools for video and display.
• Analytical, project management, deadline-driven, and process-oriented personality.
• Entrepreneurial drive, comfortable working in fast-paced, growing environment.
• Bachelor’s degree or equivalent.

About VIZIO

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.

VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.

For New York-based employment: The minimum salary for this position is $103,000/year. The maximum salary for this position $121,000/year. In addition to base salary, the compensation package also includes eligibility for an annual bonus, as well as equity and a range of medical, dental, vision and other benefits.