What are the responsibilities and job description for the Automotive Claims Support position at VLaunchU?
Job Category: Insurance
Job Type: Full Time
Job Location: AtlantaCA-Montreal-QCGAGreenvilleSC
Job Salary: $55000 - $65000
Job Title – Automotive Claims Support
Location – Atlanta, GA ( or ) Greenville, SC ( or ) CA-Montreal-QC
Salary Range: $55,000.00 – $65,000
Job Overview:
This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues.
The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes.
- Automotive Service Industry Experience (Required: 3 Years)
- Experience as a Service Advisor, Parts Advisor, or Automotive Technician.
- Need Auto claims experience with mechanical/technical expertise in vehicle repairs and service contracts.
- The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs.
Job Responsibilities:
- Handles claims related calls per work schedule performing within defined metrics
- Manages the car inspection when claim is over a certain amount or fraud
- Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor
- Master understanding of clients, agents, and contract terms and conditions
- Notify Supervisor of any claims in which possible fraud is suspected
- Participates in all training as required to perform the duties of the role
Job Requirements:
- High School Diploma or equivalent
- 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor)
- Must possess strong Automotive Technical and Mechanical knowledge
- Must be able to successfully pass a background check
Company Benefits:
- Auxiliary Medical, Prescription, Dental, and Vision Insurance
- Registered Retirement Savings Plan
- Long-Term Disability Insurance
- Life Insurance
- Pet Insurance
- Paid Holidays and Paid Time Off
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement Program
- Ongoing Training & Personal Development
Salary : $55,000 - $65,000
