What are the responsibilities and job description for the Communications Specialist position at VLink Inc?
Job Title: Communications Specialist 2
Location: Redmond, WA (Hybrid)
Employment Type: Contract opportunity on W2
Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Communications Specialist. In this role, you will work closely with the Real Estate and Workplace Leader to improve operational efficiency through process documentation, creating impactful communications, and collaborating to craft customer-focused and leadership-aligned materials. The ideal candidate is an exceptional communicator with strong analytical, organizational, and customer service skills, capable of delivering high-quality outputs while adapting to evolving priorities and team needs.
Job Responsibilities
• Develop and maintain processes, procedures, and templatized responses for frequently asked questions
• Maintain current and accurate data sets to clearly communicate project status updates
• Produce polished deliverables including PowerPoint decks, process flow charts, Excel spreadsheets, and email templates and responses
• Forecast and track trends by analyzing raw data, providing insights to drive strategic decisions
• Elevate the communication style of the team to craft higher-impact content, adjusting outputs based on evolving needs and feedback from leadership
• Respond to customer-facing emails, delivering excellent customer service and presenting complex messages in a clear, empathetic, and compelling manner
• Ensure timely, accurate, and creative dissemination of data and information through effective storytelling
Skills
• Exceptional written and verbal communication skills, with the ability to adapt tone and style to align with leadership
• High attention to detail and accuracy in all aspects of work
• Strong organizational and time management skills, with the ability to prioritize and meet deadlines
• Strong analytical skills, with the ability to interpret data and identify trends
• Excellent customer service and interpersonal skills, including the ability to deliver difficult messages with tact
• Creative problem-solving abilities and a proactive approach to improving processes and outputs
• Ability to handle sensitive information with utmost confidentiality and unwavering discretion
• Proficient in the Microsoft Office Suite, including Excel, PowerPoint, Word, SharePoint, and Visio
Experience Required
• Minimum of 2 years of professional experience in a similar role
• Demonstrated experience creating high-quality reports, presentations, and templates
• Experience analyzing data to provide actionable insights
• Proven ability to adapt to shifting priorities and feedback
• Experience in corporate real estate and workplace operations is highly desirable
Warm Regards,
wariya.siraj@vlinkinfo.com
linkedin.com/in/wariya-siraj-7634b8169
