What are the responsibilities and job description for the Site Reliability Engineer position at VLink Inc.?
Job Description
Job Description
Candidates with 6-8 years of experience in Site Reliability Engineer as Production Support in L1 / L2 capacity.
Role based out of Cary; hybrid roles 3 days / week in office (no option for fully remote).
Respond to, triage, and resolve incidents, including communication and escalation to relevant teams (end users, business, application, infrastructure etc.).
Support systems in a 24x7 follow-the-sun environment, including troubleshooting, patching, and root cause analysis.
Provide first- and second-line support and platform expertise to tenant application teams.
Drive continuous improvement by implementing SRE practices : SLI / SLO, Error Budgets, Toil Reduction, and Blameless Post-mortems.
Contribute to platform enhancements as part of resiliency and reliability-focused sprint deliverables.
Excellent written and verbal communication skills
Strong ability to troubleshoot and optimize web pages for security responsiveness
Solid understanding of network diagnostics and analytical tools.
Agile development experience is valuable.
Required qualifications to be successful in this role
Hands on Application Production Support as L1 / L2 who worked on projects related technologies for multiple years in Investment Banking Capital Markets domain.
Experience with Google Cloud Platform and related capabilities (GKE, IAM, Identity Services, GDC, CloudSQL) or similar technologies.
Good understanding of monitoring tooling i.e. Prometheus, Grafana, GCO, Geneos ITRS
Experience implementing SRE practices.
Other tooling we would be interested in : Linux, Windows, SQL, Network fundamentals, Scripting, GitHub, Git Workflow, Terraform, ArgoCD.
Education : Bachelor's degree in computer science or related field Job Title :
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Employment Type : (Full-time or contract)
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About VLink : Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Job Description : Responsibilities :
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Employment Practices :
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.
