Data Center Operations Analyst

Data Center Operations Analyst Client Spares Readiness team (part of Data Center Central Operations) is seeking Ops Analyst to support their data accuracy efforts for the following workstreams:

• Spare Parts Data Governance
• New Zone Turnup
• NPI Spares Creation
• Project-based spares collection and GPN creation (C2)
• Spares Data Accuracy/PIR (Purchase Issue Record) Resolution
• Inventory Accuracy
• Punchout Supplier Onboarding and Ongoing Support
• Data Center Bug SLO (Service Level Objective) program and Fix-the-Risks project support

Responsibilities:

• The team should be able to provide direct account leadership, including weekly internal syncs and a monthly metrics report:
• Weekly PIR (purchase issue record bugs to resolve first-level vendor technical questions within the procurement process) syncs to be internal
• Weekly New Zone syncs to be internal
• Weekly Project based syncs to be internal
• Weekly high-level metrics report for stakeholders via email and live MBR during second week of the following month
• Single point escalation process
• The team will also provide end-to-end tactical support for New Zone Turnup, including spares level setup, Purchase Order (PO) and stocking reporting, and Part Number creation:
• Coordination with General Contractors and entities to build spares list by-zone for new builds
• Spares level set-up to establish expected inventory levels by hub, spoke, and pharmacy locations
• PO and stocking reporting by site
• Part number creation for Contractor Furnished Spares
• Support for Product Lifecycle projects (examples include: SKI, SLAM and others) are also required:
• Replacement coordination with manufacturers for end of life parts
• Revision lineage in Product Lifecycle Management (PLM) software for replacements
• New case intake for end of life claims
• Support the new product BOM (Bill-of-Materials) completion with manufacturers
• Weekly and bi-weekly calls with New product introduction (NPI) team and manufacturers to assist in list creation
• New product list organization and gap identification
• New part number creation for additions to products during post-NPI revisions
• Management of Data Center Bug Closure SLO (Service Level Objective) and Response SLO support
• Support of operational activities (i.e. Fix-the-Risks program)
• Capabilities to complete, update, and improve analytics to provide reporting as needed for the actions listed above Skills:
• Exceptional communication and analytical skills.
• High level of attention to detail.
• Strong teamwork and relationship-building skills.
• Ability to work alone or part of a team based on project needs.
• Ability to manage several projects simultaneously.

Job Type: Contract

Schedule:

• Monday to Friday

Experience:

• Fix-the-Risks and Bug SLO programs: 5 years (Preferred)
• weekly metrics reports for stakeholders & MBRs: 5 years (Preferred)
• Product Lifecycle Management (PLM) software.: 5 years (Preferred)
• Inventory management systems: 5 years (Preferred)
• Supply chain management software: 5 years (Preferred)
• Analytics/reporting tools (e.g., Excel, PowerBI or similar): 5 years (Preferred)
• Purchase Issue Record (PIR) resolution: 5 years (Preferred)
• Purchase Orders (PO), stocking reporting: 5 years (Preferred)
• Product Lifecycle Management (PLM): 5 years (Preferred)
• spare parts data governance: 5 years (Preferred)

Work Location: Hybrid remote in Ann Arbor, MI 48103