What are the responsibilities and job description for the Repair Technician position at Vminds Technologies Inc?
MUST HAVE
- 2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
- 3-5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
- Proficient computer skills and Microsoft Office knowledge.
- Experience speaking with clients assisting them over the phone by troubleshooting equipment.
- Working knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
- Must have experience in troubleshooting basic network connections.
Summary:
- The repair technician is responsible for providing service and customer support.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for troubleshooting and repairing mechanical and electrical/electronic equipment.
- Advises customer on operation procedures and requirement of systems.
- Communicates effectively over the phone to assist customers.
- Tests and verifies the functionality of the equipment sent in for repair.
- Diagnoses errors or technical problems and determines proper solutions.
- Document processes and complete required documentation.
- Collaborate with technical team to resolve technical issues.
- Complete pre-sale upgrades and conversions as needed to meet customer orders.
- Evaluate, refurbish systems returned from demonstrations and rental activities.
- Understand technical problems effectively through proper analysis, evaluation and diagnoses.
- Responsible for setting up basic network connections
- Must troubleshoot basic network connections
- Define IP address by assigning subnet and IP address.
Required Qualifications
- 2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
- Minimum 3 to 5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
- Proficient computer skills and Microsoft Office knowledge.
- Experience speaking with clients assisting them over the phone by troubleshooting equipment.
- Thorough knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
Job Type: Full-time
Pay: $41,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- electrical/electronic and mechanical fields: 5 years (Preferred)
- troubleshooting basic network connections: 3 years (Preferred)
Work Location: In person
Salary : $41,000 - $60,000
