What are the responsibilities and job description for the Dispatcher position at VMJH LLC?
Description
Position Title: Dispatcher
Reports to: Transport Manager
Positions Supervised: None
BROAD FUNCTIONS: (overview of responsibilities)
This position is responsible for fuel order taking, scheduling and dispatching of gasoline and diesel loads for our retail accounts and wholesale dealer accounts.
SPECIFIC RESPONSIBILITIES: (job tasks)
- Processing fuel orders which are received via email, web and telephone.
- Interface with customers and sales force.
- Position requires strong customer service skills and interpersonal skills.
- Interface with terminals for supply
- Allocation and price management
- Moniter and comply with all DOT regulations and dispatch within the HOS requirements.
Requirements
SKILLS AND ABILITIES REQUIRED ( education, experience, knowledge to do the job)
- Education: High School Diploma required/ Associates or Bachelor’s in Logistics preferred
- Experience: 2 years in Dispatching and Compliance; Experience in Fuel operations preferred.
- Strong customer service focus required.
- Excellent verbal and written communication
- Ability to manage multiple commitments and competing priorities
- Ability to function in a high stress environment
- Strong computer skills required.
- Knowledge of specific gasoline and diesel requirements by geographical area
- Must have the ability to be on call 24 hours a day, work weekends and holidays – This position is 2nd shift
PHYSICAL ABILITIES REQUIRED (physical requirements i.e. sit for long periods, lifting #lbs, Standing, twisting…etc)
-Sit for long periods of time
-Ability to talk on the phone