What are the responsibilities and job description for the Senior Account Manager position at VML Atlanta, GA?
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150 offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Senior Account Manager
Who we are looking for:
VML is seeking a Senior Account Manager to work on The Coca Cola Company account, acting as a trusted agency partner for clients. The Senior Account Manager will support global and/or local charter efforts, facilitating the delivery of strategic and creative Commerce excellence.
As part of Open X, the WPP network solution in service of The Coca Cola Company, the Senior Account Manager will represent our capability across an integrated agency team. A successful candidate should feel comfortable working within a large agency group, and ensure commerce is thoughtfully integrated upstream as part of full 360 plans.
The Senior Account Manager must be new business minded, team oriented and possess excellent leadership, problem-solving, interpersonal and strong communication skills. Financial forecasting is also a key responsibility, providing information for senior leadership to monitor financials on a short and-long term basis. The ideal candidate must be comfortable with a fast-paced environment and be able to manage client relationships while resolving internal conflicts through consultation with functional and department leads.
What you’ll do:
Provide Account, Strategic and Marketing Leadership
Support Account Director to uncover business needs and objectives, develops appropriate strategies, and identifies/implements solutions to help achieve client goals
Possesses a full understanding of VML commerce capabilities, success factors and profitability measures
Provides account team leadership, and conveys the specific requirements for multi-functional support to the appropriate functional management on a timely basis
Serves as a thought leadership partner to their strategy and creative partners
Support Account Director working with SME teams within the agency and across the WPP/Open X network to define and influence the client’s requirements in order to develop proposals and secure additional business
Coordinate activities across large scale, complex marketing projects with multiple dependencies, restrictive timelines and risks
Works closely with the project management and production partners to ensure delivery of all programs, on time
Build and Grow Client Relationships
Meet in conjunction with Director onsite with the client to develop strategy, present concepts manage performance
Understand client’s business and generate solutions to enhance client performance
Ability to interact and engage with client in person confidently
Build trust, credibility, and collaboration
Manage client expectations
Responsible for client satisfaction
Effectively Manage teams
Monitor workflow across account, project management, strategy, creative and studio to ensure efficient execution/delivery of projects
Build solid, trusted relationships with team members, clients, and industry thought leaders
Maintain a high level of performance by the account teams and other agency personnel
Manage Financial Performance
Responsible for managing the review and approvals of project scope of works.
Ability to help inform financial updates and revenue tracking as part of monthly check-in with project management and finance.
What you’ll need:
3-6 years of experience in a marketing/advertising agency environment, Commerce or related field preferred
Demonstrated track record of client relationship development and service
Proven experience working cross-functionally within an organization
Significant experience in professional client relationship management and background in agency management
The ability to plan and strategize at a senior level
Ability to effectively interact with senior level client leaders
A persuasive and confident approach to client presentations, results and agency reviews
Excellent written, oral communication and presentation skills
Effective team management capabilities
An impeccable attention to detail and budgetary restraints
The ability to learn on the job quickly and to retain and recall relevant information on-the-spot
Full awareness of creative processes and techniques for traditional and digital media
Ability to have direct and tough conversations with client leadership as needed
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details._$60,000—$140,000 USDWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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Salary : $140,000