What are the responsibilities and job description for the Communications Center Operator - Full-Time position at VMP Healthcare and Community Living?
VMP Healthcare and Community Living is looking for a Communication Center Operator to join our team!
You will perform a variety of duties relative to operation of the facility's emergency response notification system, communications and paging systems. Reception duties include direction and information services provided to residents, associates and visitors in a fast-paced environment.
VMP is dedicated to delivering comprehensive senior healthcare and community living services in alignment with our core values; Integrity, Respect, Compassion, Excellence, Teamwork, Community, and Fun.
Our vision is to spearhead the evolution of the senior living industry towards a dynamic future, driven by innovative and resident-focused clinical and administrative solutions.
We are seeking to fill 1 full-time position.
We offer a Competitive Wage and Benefits to Eligible Employees that include:
Flexible Schedules
Insurance (health, dental, vision, life, long-term disability, accident, etc.)
Flexible Spending Accounts (Medical and Dependent Care)
403(b) Retirement Plan and Roth IRA
Employee Assistance Program
Employee Referral Program
Paid Time Off
2nd Shift (Additional hourly compensation for 2nd Shift & Weekends)
Schedule: Five days per week, includes every other weekend and rotating holidays
Education Requirements:
- High school diploma
- One to three months related experience and/or training; or equivalent combination of education and experience.
Job Responsibility Overview:
- Answer all incoming phone calls promptly and politely, and direct calls to the appropriate person for response and/or take full information for messages.
- Maintain a positive, friendly, and professional relationship with others during phone or in person communications.
- Page staff, residents and others as directed, projecting a calm and professional image during announcements.
- Responsible for primary and immediate notification of all emergency responders (Fire, Rescue, Nursing, Safety/Security, etc.)
