What are the responsibilities and job description for the Emergency Dispatcher - Part-time position at VMSC Emergency Medical Services?
If a fast-paced, exciting and rewarding career in a dynamic, thriving organization in the emergency medical services is something you are looking for, then VMSC EMS might be the place for you! The Communication Center is growing and seeking qualified individuals to join our team. We are looking for an applicant who seamlessly integrates with the Communication Center staff and management, is dedicated to and takes great pride in their work, and embodies VMSC’s core tenets of Loyalty, Humanity, and Mercy.
Position Type and Location:
- Part-time with the potential to move to full-time
- Lansdale, Pennsylvania (Required)
Qualifications:
- A minimum of 1-3 years experience in emergency communications/dispatch OR 1-3 years minimum in emergency medical services or a related field (this includes but is not limited to: police, fire, EMS, and/or military).
- The employee must be able to maintain composure and react quickly, calmly, and appropriately in emergency and high-stress situations.
- The employee is expected to have exceptional communication skills, including but not limited to: active listening, verbal and written communications, and the capability to speak clearly and distinctly, and a pleasant and professional demeanor during all in-person, telephone, and radio communications.
- Ability to multitask while handling multiple responsibilities such as radio traffic from multiple sources, phone calls, placement and monitoring of numerous vehicles, person-to-person communication, and computer documentation.
- Excellent computer skills, including but not limited to: Microsoft Office products (Outlook, Word, Excel, and Teams), multiple computer-aided dispatch (CAD) systems, artificial intelligence (AI) programs, and radio dispatching systems.
- The ability to enter data into various systems quickly with high accuracy and exceptional documentation.
- Ability to gain knowledge and understanding of the company and Communication Center’s policies and procedures as well as the geography, roadways, and hospitals within the North Penn and Indian Valley communities.
- Willingness to establish professional, working relationships with the Communication Center team, VMSC officers and administrators, contracted facilities, mutual aid organizations, and the community.
