What are the responsibilities and job description for the Home Care Scheduling Coordinator position at VNA Care?
Home Care Scheduling Coordinator - M-F, 8AM-4:30PM
Job Summary:
We are seeking a Home Care Scheduling Coordinator to join our team. The Scheduling Coordinator will be responsible for managing schedules for home care staff, coordinating client visits, and ensuring adequate staffing levels to meet client needs.
Responsibilities:
- Schedule and coordinate client visits based on client needs and caregiver availability.
- Communicate effectively with clients, caregivers, and other team members to ensure smooth scheduling and coordination of care.
- Monitor and adjust schedules as needed to accommodate changes in client requirements or caregiver availability.
- Maintain accurate records of schedules, client preferences, and caregiver qualifications.
- Work closely with the management team to address any scheduling or staffing issues that may arise.
- Provide exceptional customer service to clients and caregivers regarding scheduling inquiries and changes.
- Ensure compliance with company policies, procedures, and regulatory requirements related to scheduling and staffing.
Qualifications:
- High school diploma or equivalent required; associate or bachelors degree preferred.
- Proven experience in scheduling, preferable in a healthcare or home care setting.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in computer systems and scheduling software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Understanding of HIPAA regulations and confidentiality requirements.
If you are a detail-oriented individual with a passion for helping others and coordinating care schedules, we invite you to apply for our Home Care Scheduling Coordinator position.
We offer:
- Tuition reimbursement
- Medical, dental and vision plans
- Employee Assistance plan (EAP)
- 401K
- Life and Disability insurance plans
- Medical and Daycare Flexible Spending Accounts (FSA)
About VNA Care:
VNA Care is one of the Commonwealth's largest home health and hospice providers, serving more than 200 communities in Eastern and Central Massachusetts. Our nonprofit includes VNA Care Network, VNA of Boston, VNA Hospice & Palliative Care, and At Home Private Care. Working together, we provide a full range of home health, palliative, hospice, private care, and community services to patients with a wide range of health care needs. VNA Care focuses on promoting the health and wellbeing of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes, assisted living facilities, and other settings.
