What are the responsibilities and job description for the Plumbing Service Technician position at VO Brothers Mechanical?
VO Brothers Mechanical, a Quantum Industrial company, is a leading mechanical and plumbing contractor, with operations across multiple states, specializing in large-scale commercial and industrial projects. Our team delivers innovative solutions for critical sectors, such as data centers, semiconductor manufacturing, biopharma, aviation, oil & gas, and more. We are known for our focus on cutting-edge fabrication technologies, our commitment to quality craftsmanship, our strong client relationships, and above all, our culture. “We build people” is not just a catchphrase. We are a group of innovators, creatives, and craftsmen, who push boundaries and challenge the status quo. Our culture is centered around empowering our employees to reach their full potential by providing them with opportunities for growth, development, and personal and professional advancement. “We build people” who build amazing things.
About the Role
The Plumbing Technician is responsible for diagnosing, repairing, maintaining, and installing plumbing systems and pumps in commercial and industrial settings. This role requires expertise in troubleshooting system issues, performing preventive maintenance, and ensuring all work meets industry standards and safety regulations. The technician will interact directly with customers, providing professional service and recommendations for system improvements. Additionally, they will maintain accurate documentation, manage truck inventory, and participate in ongoing training to stay current with industry advancements. This position requires strong problem-solving skills, adherence to safety protocols, and the ability to respond to emergency service calls as needed.
Key Responsibilities:
- Service & Repairs: Diagnose and repair plumbing systems and pumps, identify additional issues, and communicate findings to customers.
- Installation: Install plumbing systems and components per manufacturer specifications and company standards, ensuring proper operation.
- Maintenance: Conduct routine inspections, preventive maintenance, and system performance checks.
- Customer Interaction: Provide professional communication, educate customers on maintenance, and offer recommendations.
- Safety & Compliance: Follow OSHA regulations, adhere to plumbing codes, and participate in safety training.
- Documentation: Maintain accurate records of service calls, installations, and inventory levels.
- Emergency Response: Handle urgent service calls, including nights and weekends, and work in various challenging environments.
- Leadership & Training: Mentor junior technicians and support SOP development for plumbing services.
Qualifications & Experience:
- High school diploma or GED; technical training or apprenticeship preferred.
- Journeyman or Master Plumber license (as required by location).
- OSHA 10 certification required; additional certifications preferred.
- 3–5 years of plumbing experience in commercial or industrial settings.
- Knowledge of plumbing systems, blueprints, and local codes.
- Proficiency with plumbing tools and troubleshooting techniques.
- Valid driver’s license, clean driving record, and ability to pass a background check and drug screening.
Physical Requirements:
- Ability to lift 75 lbs, work in confined spaces, and endure physical demands such as climbing, bending, and kneeling.
- Comfortable working in various environments, including outdoors and at heights.
- Must wear required PPE when necessary.
Schedule & Expectations:
- Willingness to work overtime, weekends, and participate in on-call rotations.
- Maintain professionalism, ethical standards, and a customer-focused approach.
Why Join Us?
- Competitive pay and benefits
- Supportive team environment with ongoing training
If you are a skilled Plumbing professional looking for a company that values expertise, safety, and professional development, apply today!
