What are the responsibilities and job description for the Maintenance Technician position at VOA Illinois?
Maintenance Technician
About Us: Volunteers of America is a national, faith-based nonprofit organization founded over 125 years ago. VOA Illinois is one of the oldest affiliates of the Volunteers of America family delivering strength-based trauma-informed, gender-responsive and culturally sensitive programs and services at the highest standards of excellence to our clients. We have never stopped reinventing our services and we continue to innovate based on our communities’ evolving needs. VOA Illinois, a certified “Great Place to Work,” fosters an organizational culture focused on faith, innovation and collaboration. Year after year VOA IL expands and promotes from within, holding a workforce with over 50% having experienced promotion. Check out our careers page to find more opportunities at Careers - VOA Illinois.
Position Type: This is a Full-time, in-office position and requires a 40-hour week on average. May include occasional weekend and/or evening hours as assigned. This position is typically nonexempt and reports to the Property Manager.
Environment: Generally, this position operates in a housing property. Though the hours are typically 8:00 AM to 4:00 PM Monday through Friday. The Maintenance Technician must be able to work any of the seven days of the week as necessary to get the job done. Maintenance Technician may be required to be on-call 24 hours per day based on site-specific requirements and practices. Position is also required to be on-call.
Core Competencies: To perform this job successfully, an individual must be able to meet or exceed the following;
- Display discipline in managing time and attention to assigned tasks or projects.
- Exercise prudent stewardship of agency resources.
- Demonstrate ethical and professional behavior at all times.
- Engage with trauma-informed care approach and practice principles.
- Recognize and display ability to de-escalate and resolve conflict as necessary.
- Maintain the property clean including laundry rooms, carpeting and stairwells.
- Be able to make a unit ready within 7 days.
- Respond/complete emergency work orders within 24 hours.
- Respond/complete non-emergency work orders within 72 hour.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The functions listed below are representative of the knowledge, skills and/or ability required for the position. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions of this position.
- Works with property team to adhere to budgeted cost parameters.
- Requisitions supplies, parts and equipment from storage areas and advises the Property Manager when purchases are required.
- Works with Property Manager to complete turn-key operations. Works closely with office staff to ensure that apartment units are ready for showing and for resident move-in, according to property rent-ready standards and as scheduled.
- Under the direction of the Property Manager, regularly inspects property and ensures required maintenance and repairs are completed, as necessary.
- Works with Property Manager to ensure adherence to company safety standards, policies and procedures. Wears and uses safety equipment, as required. Also, under the direction of the Property Manager, completes safety inspections and adheres to company key control policies.
- Is familiar with property map that clearly identifies all utility cut-offs, the location of hydrants, gas mains and any other property safety information.
- Attends regular on-site safety meetings and complies with all federal, state and local safety regulations, including OSHA, EPA, Workers Compensation and Hazard Communications. Ensures that all hazardous materials are properly labeled, stored and handled.
- Ensures that all hazardous materials are properly labeled, stored and handled.
- Strictly adheres to the property key control policy, changes locks, cuts and dispenses keys.
- Under the direction of the Property Manager, regularly inspects property for safety and security issues, including, but not limited to non-functioning lights, ground and trip hazards, broken fences, exposed wiring, pot holes and sewer line breaks.
- Adhere to customer service standards. Works to ensure that resident maintenance issues are dealt with in a timely manner and that proper follow-through is done.
Other Duties: As assigned by Property Manager.
Education and Experience:
- High School Diploma (or equivalent) is required. Must be able to read, write and communicate English fluently.
- Must be able to complete beginning-to-intermediate mathematical functions.
- Position requires excellent organization and customer service skills. Ability to successfully handle multiple projects, prioritize and schedule according to forecasting workloads.
- Must be able to successfully and effectively communicate with a variety of personnel.
- Qualified individuals must have at least two years of experience in property maintenance.
- Must have proven ability to successfully work with people and diagnose and complete required maintenance/repair work.
- Must be able to provide on-site transportation.
- Must have good diagnostic skills and be able to perform maintenance repair work on the following:
- Appliances
- HVAC Systems
- Electrical Systems
- Plumbing Systems(including water lines)
- Carpentry
- Painting/Wallpapering
- Roofing
- Pest Control(as required)
Compensation and Benefits: (Hourly range: $20.50-24.60)
- Medical, Dental, Vision
- 403b/403b Matching
- Paid-Time Off
- Life Insurance
- PSLF
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA) / Health Savings Account (HSA)
- Referral program
- AFLAC Supplemental Insurance options
VOA Illinois provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law.
Reasonable accommodations will be considered to qualified applicants and employees with disabilities upon request.
Salary : $21 - $25
