What are the responsibilities and job description for the Assistant Manager position at Vocelli Pizza?
**Assistant Manager Role Summary:**
The Assistant Manager plays a pivotal role in ensuring seamless interactions between guests and employees, fostering an environment of excellence through thorough employee training and adherence to established company policies.
Key Responsibilities:
- Oversee service delivery, guaranteeing high-quality guest experiences.
- Take the lead in resolving customer issues promptly and professionally.
- Cover management responsibilities when the Manager is unavailable or occupied with other projects.
By embodying these key responsibilities, the Assistant Manager contributes significantly to the success of Vocelli Pizza, driving customer satisfaction and loyalty through effective leadership and team collaboration.