What are the responsibilities and job description for the Housekeeping Room Attendant position at VOCO - The Shelby, Myrtle Beach?
Room Attendant
At The Shelby, we don't just maintain the cleanliness of our facilities—we craft unforgettable experiences. As a Room Attendant, you'll play a key role in creating memorable moments for our guests by ensuring that all Guest Rooms and Hallways are in top condition. Your commitment to ongoing cleanliness, disinfection, sanitation, and attention to detail will keep everything running smoothly, in line with hotel and brand standards. More than just a cleaner, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections.
ABOUT THE ROLE
This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift.
SCOPE OF WORK TEAM
- Reports to Director of Housekeeping/Executive Housekeeper/Housekeeping Manager
- Supports Housekeeping team
RESPONSIBILITIES
- Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
- Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
- Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.
- Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris
- Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.
- Clean bathroom counters, floors, showers/tub in the prescribed manner.
- Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.
- Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.
- Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.
Qualifications
EXPERIENCE:
Prior Experience:
- 1 years Previous housekeeping experience.
Subject Expertise:
- Report any unusual occurrences and/or request to Supervisor.
- Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
- Must be able to effectively communicate to guests, management, and coworkers
- Must be able to follow directions with attention to detail, speed and accuracy
- Must be a team player with the ability to work under minimal supervision
- Must be able to multi-task in a fast-paced work environment
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand for the entire shift.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS:
- Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
- Demonstrate a working knowledge of all company safety and security procedures.
- Hours Required: Must primarily work during Springboard Hospitality business hours, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Job Type: Full-time
Pay: $14.25 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Myrtle Beach, SC 29577 (Required)
Ability to Relocate:
- Myrtle Beach, SC 29577: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
