Retail Sales Lead

Job Title: Retail Sales Lead

Location: In Person

Raleigh, NC

Full Time

At Voda, we pride ourselves on delivering exceptional customer experiences and offering a curated selection of apparel that reflects the latest trends and timeless styles. We are seeking a dynamic and enthusiastic Retail Sales Lead to join our team and help us continue to provide outstanding service and achieve our sales goals.

Job Description:

As a Retail Sales Lead, you will play a key role in driving store performance and ensuring an exceptional shopping experience for our customers. You will lead by example, providing top-notch customer service while overseeing daily operations and supporting the sales team. Your upbeat and friendly demeanor will contribute to a positive store atmosphere and foster strong customer relationships.

Key Responsibilities:

- Customer Service Excellence

Deliver outstanding service by engaging with customers, understanding their needs, and providing tailored product recommendations. Resolve any customer concerns promptly and professionally.

- Sales Leadership: 

Lead the sales team by example, demonstrating effective sales techniques and encouraging a high level of performance. Motivate team members to achieve individual and store-wide sales goals.

- Store Operations: 

Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management. Ensure the store is clean, well-organized, and visually appealing at all times.

- Training & Development:

 Assist in training and onboarding new team members, providing ongoing guidance and feedback to enhance their skills and performance.

- Product Knowledge:

 Stay informed about the latest trends and product offerings. Share your knowledge with customers and team members to drive sales and enhance the shopping experience.

- Sales Reporting:

Monitor sales performance and provide insights to management regarding sales trends, customer feedback, and areas for improvement.

Qualifications:

- Customer Service Experience: Proven experience in a customer-facing role, with a strong focus on delivering exceptional service.

- Apparel Retail Experience: Prior experience in the apparel retail industry is preferred, as well as a solid understanding of fashion trends and product knowledge.

- Leadership Skills: Demonstrated ability to lead and motivate a team, with excellent interpersonal and communication skills.

- Friendly & Upbeat Attitude: A positive, enthusiastic approach to customer service and teamwork.

- Organizational Skills: Strong ability to manage multiple tasks efficiently, with keen attention to detail and problem-solving skills.

- Flexibility: Availability to work various shifts, including weekends and holidays, as needed.

Benefits:

• Competitive pay
• Employee discounts
• Opportunities for advancement
• Health Benefits
• Monthly Clothing Allowance

If you are a passionate, customer-focused individual with a flair for retail and leadership, we would love to hear from you. Apply today and join our team at Voda Boutique!

To Apply:

Please submit your resume and a cover letter detailing your relevant experience to info@shopvoda.com.

Voda Boutique is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.