What are the responsibilities and job description for the Lead Restoration/Mitigation Technician position at Voda Cleaning and Restoration?
About the Role :
We are seeking a Lead Tech to join our team at Voda Cleaning & Restoration of Louisville. This role will be responsible for overseeing and managing restoration projects, ensuring quality and timely completion, and leading a team of technicians to deliver exceptional service to our clients.
Responsibilities :
- Manage and coordinate daily activities of the carpet cleaning and restoration teams, ensuring efficient project completion.
- Supervise and lead a team of technicians, providing guidance and support
- Ensure all work is completed to company standards and client satisfaction
- Coordinate with clients and insurance companies to provide updates and resolve any issues
- Monitor project timelines and budgets to ensure efficiency and profitability
- Act as the point of contact between field teams and the Operations Manager, providing updates on project progress and addressing any challenges.
- Perform hands-on fieldwork, assisting with carpet cleaning and restoration jobs as needed to ensure quality and smooth operations.
- Conduct on-site training for team members, focusing on techniques, safety procedures, and proper equipment use.
- Inspect completed projects to ensure adherence to IICRC standards, company protocols, and client expectations.
- Ensure team compliance with OSHA regulations, safety policies, and company standards, and maintain proper safety documentation.
- Communicate effectively with clients, addressing any questions or concerns and ensuring overall satisfaction.
- Assist management in managing schedules, tracking inventory, and maintaining equipment in good working order.
- Complete and oversee job-related documentation, including work orders, client records, and project notes
- 3 years of experience in restoration or related field PREFERRED
- Strong leadership and project management skills
- Knowledge of industry regulations and best practices
- Certifications in restoration and water damage mitigation (IICRC, WRT, ASD) a plus
- Excellent communication and customer service skills
- Cutting-edge Technology : Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
- Expertise and Training : Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
- Passionate Team : When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
- Client-Centric Approach : We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
- Impactful Work : At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
- Growth Opportunities : We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
- Positive Environment : A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
Requirements :
About Us :
Voda Cleaning & Restoration of Louisville has been providing top-notch cleaning and restoration services to the Louisville area for over 10 years. Our commitment to quality and customer satisfaction has earned us a loyal client base and a reputation for excellence in the industry. We value our employees and offer a supportive and rewarding work environment.
Compensation : $19.00 - $23.00 per hour
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
Salary : $19 - $23
