What are the responsibilities and job description for the Operational Excellence Manager position at Voda Cleaning and Restoration?
Job Description:
Voda Cleaning and Restoration is seeking an experienced Operational Manager to oversee the day-to-day operations of our carpet cleaning and water restoration teams. This role requires a hands-on approach, with the manager stepping into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service.
Responsibilities:
- Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time and within budget.
- Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
- Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
- Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs.
- Train and mentor team members on techniques, safety procedures, and equipment use.
